I’m really becoming rather concerned, I have to say. I’ve been a user of Memrise for a long time, I’ve created a range of courses, some of which are being shared with students nationally by other tutors in the field. I’ve delivered training to tutors on the benefits of promoting Memrise to their students. I’ve been quite the megafan and advocate, and have probably been fairly instrumental in bringing several hundred people to the site over the years. However, I’ve gradually, over the last year, started to worry. It has really come on in small stages, but as of this week it’s becoming quite an issue for me.
My problem really boils down to this - that functionality is being left broken, while Memrise focuses on unnecessary display makeovers that many people appear to absolutely hate (myself included). This site used to feel extremely professional and polished, and I was proud to direct people to my courses on this wonderful platform. Now, Memrise feels like a kids learning website, and Decks has so many little issues with display etc that it feels distinctly unprofessional. And for MONTHS audio recording has been gradually becoming harder and harder to do; at present I can only use Firefox, as Chrome and IE have both, in their turn, decided that they won’t play nicely. The fact that audio recording is STILL using Flash, when Adobe are going to end support for Flash next year, is surely a problem that someone should be working on? Bug reports and emails on the subject are going unanswered, except that it’s “a low priority issue”.
I’m struggling to see reasons to continue with my pro membership given that everything I do is on Decks - there are a lot of people like me from what I’ve seen on the forums, and if Memrise start to lose money from people’s pro memberships, won’t that mean that they’re even less likely to be able to fix the problems that they apparently are unable to fix now? I’m feeling extremely sidelined by the whole thing; since the Decks release a lot of things have needed fixing, and I can’t see that anything has actually been fixed, but instead, Memrise gets an unnecessary makeover. At least I now know WHY nothing has been fixed on Decks, Memrise has been too busy going blobby, yellow and childish.
Please, Memrise, focus on the things that are important. You would never have had to fix the UI if you’d have left it with the garden theme in the first place, there was NOTHING wrong with it whatsoever. The people who are going to be attracted more by a bright theme than functionality aren’t the ones who are going to stay long term. The functionality of learning is what’s important, and the sites as they stand don’t look like they belong to a serious company at all, what with the blobby yellow design on the one, and the range of display problems on the other. You’ve had a tremendously loyal following, please don’t alienate us.
I would welcome a response from Memrise indicating the direction in which they plan to take Decks. Will audio recording be fixed? Will functionality ever be enhanced according to the many requests by the community? Will there be any point whatsoever in a pro membership for those of us who are focused solely on community created content? Will Memrise give any love to the Decks platform, given that there won’t be a lot of money coming from it that I can see? Do we as community content creators / users matter at all?
[TLDR : I’m really worried about the direction that Memrise is taking, and haven’t found any reassurances yet, since actions speak louder than words. Perhaps I shouldn’t have invested so much time and effort in a website that I have no real way to influence. Please don’t make me regret being one of Memrise’s biggest advocates for a number of years.]