Daily goal keeps changing back to default

Memrise Bug Control iOS Bugs
1

Hello, thank you for this amazing app i love it and made a huge improvement with it.

I have a problem about the daily goal; i keep setting it on 30 word/day and the next day I found it went back to default 5 word/day.

Is there a way to fix that issue?

I appreciate your efforts, thank you!

2

Hi @HebaBBB,

Thank you for reporting this. A ticket has been created and will be prioritised accordingly

Kind regards
Mark

3

I reported this problem many months ago and it still hasn’t been fixed. I can not understand how this can be. I have worked in software development for more than 30 years and have never experienced anything like this.

4

Hi,

Unfortunately we haven’t been able to reproduce this. Could you please try uninstalling the app, restarting your device and reinstalling it? If the issue persists, please confirm the following:

  • Which course(s) it occurs with
  • Which device you are using
  • Which OS you are running
  • Which version of Memrise you are using (you can find this information at the bottom of your Settings in the app)
  • Does this happen both on Wifi and mobile data?
  • Do you have any screenshots or videos of the issue?

Internal tracking code for future reference: MI-7828

Best,
A.

1 Like