"Create levels" stopped working after migrating from Decks

Andreyz4k · February 26, 2020, 1:35pm

I have a course to which I constantly add new words. https://www.memrise.com/course/5639147/vlpn-gvrdvn-rmh-g-mylym-khdshvt/
To create levels I’ve been using the feature “Create levels” that split all the database to the levels of equal size. Now, after migration from Decks this button just does nothing. Instead of the confirmation popup and creation of the new levels, I am redirected to the first page of the database.
The bug occurs both on my desktop (Brave browser) and on mobile (iPhone, Safari).

JBorrego · February 26, 2020, 1:40pm

Hey there, thanks for letting us know. I am trying to reproduce this on a course of mine but it seems to be working for me. Could you maybe give me more details? is this the button that says “Add Level” on the top left corner?

Andreyz4k · February 26, 2020, 1:43pm

No, it’s “create levels” in the top right corner. I can see it here. https://www.memrise.com/course/5639147/vlpn-gvrdvn-rmh-g-mylym-khdshvt/edit/database/6663644/

JBorrego · February 26, 2020, 1:46pm

oh I see! within the database! okay. I can verify this isn’t working. I will raise the issue and hopefully we can get it sorted soon.

Apologies for the inconvenience,
Jesus

Hombre_sin_nombre · February 26, 2020, 1:53pm

Also, a syncing bug appeared in the app. Recenty added items and levels are not visible.

Andreyz4k · March 6, 2020, 1:50pm

Hi Jesus,
do you have any updates? Or estimated timeline at least?

drolma.ann · March 10, 2020, 4:38am

I am having the same problem. I added some words to my course and now I can no longer create levels.

Andreyz4k · March 31, 2020, 3:14am

Still no action? It looks like a really simple but annoying bug.

JBorrego · April 1, 2020, 10:10am

apologies about the delays. We are looking at this and expect to fix it it soon.

Thank you,
Jesus

christian_tintenfisc · April 13, 2020, 6:25pm

Glad i’m not the only person having these issues, was driving me mad!

haydeni · April 18, 2020, 6:45am

Just wondering if there has been any progress on this. I’m having the same experience. Thank you.

ademajvazi · April 22, 2020, 6:08pm

Any update on this. It’s been two month now. @JBorrego

Pope_Pius_IX · April 30, 2020, 9:05pm

This is a very serious issue. Please update us.

ddf76 · May 15, 2020, 9:25pm

Any progress?

ademajvazi · May 19, 2020, 3:20pm

This is working now. Hooray!

JBorrego · May 19, 2020, 3:28pm

I had no time to come announce this haha!

This issue should now be fixed. Many apologies for the time it’s taken us but this one was a little bit more annoying than others to fix.

Kindest,
Jesus

ademajvazi · May 19, 2020, 5:17pm

Hahaha! I have been constantly checking for this. It was my pleasure to announce that you fixed it. Keep up the good work!