Description of the issue: Suddenly the calculation of the percentage to which courses are completed is wrong for many of my courses. Lots of courses I completed a long time ago now register as incomplete. As a consequence I get notices to set a goal for these courses.
sidenote: those notices to set a goal are really annoying anyway. I get them every day for my actually incomplete courses and decline them every day, again.
At first glance the problem occurs mainly with the courses which contain levels with multiple testing directions for the same entries.
I’m running into the same thing today. A course that yesterday I’d learned 1038 out of 2439 words, today it’s suddenly 978/2439. Another course dropped about 10 words. Odd.
The same thing is happening to me as well.
I did a test just to make sure, and doing a classic review made the learned count drop from 617 to 612. I previously had about 755 items learned yesterday. I believe this problem only started today; yesterday was fine. Hopefully the problem will be found soon.
I have exactly the same problem. I’ve completed Chinese HSK levels 1 to 5 and was proud to have them all showing at 100%. Now they’re down to 52%, 32%, 31%, etc. What is happening??
I had marked some terms in these levels as “ignored” because they are duplicated across multiple levels. Is the system not including ignored items in the count now?
This is really frustrating. Memrise, please stop breaking things!
Agree, this is happening to me. The last point above is also true in my case: At first glance the problem occurs mainly with the courses which contain levels with multiple testing directions for the same entries.
We will shortly be reverting a change we made yesterday which aimed to speed up our progress calculations which will make everyone’s experience faster and improve syncing between the platforms.
We think this should only have impacted courses where the same item is used in more than one level.
A problem with ignored items was my first hypothesis for this problem but I had a counter example in one of my courses with contains ignored “words” and was still calculated as 100% complete.
This is fixed for me. It also fixed another issue I was having starting yesterday that I didn’t mention because I couldn’t figure out how to explain it, but basically the enter button was being overzealous when I made a mistake, and would move through the next question frame as well if I hit enter in the number of times I had gotten used to for normal fast review. I’m sure that make no sense, but it was causing me to get a lot of answers wrong before I had a chance to even enter anything into the blank field.
This was on Microsoft Edge. Sorry, I didn’t think to try another browser since there were other issues going on that others were mentioning at the same time this started, so I figured it was to do with an update not going as planned. It doesn’t seem to be doing it this morning though.