Cannot access to account

Zeyad.Elseginy · May 25, 2019, 11:00am

I can’t reach my account!!?
Using Oppo F9

MaiKhoai · May 25, 2019, 11:02am

Same with samsung s8
Hope aliens get back to their planet soon

MaiKhoai · May 25, 2019, 11:04am

If you still want to study Memrise on your phone, you have to download the older version of it. You can google “memrise apkpure” and look for any versions before Feb 2019.
Good luck!

MaiKhoai · May 25, 2019, 11:05am

Try any versions before Feb 2019.
Good luck

JS_Jackson · May 25, 2019, 11:41am

Same problem here. Wasn’t able to log in yesterday, and the problem still persists today. (Samsung Galaxy Note 8)

RvkRahul · May 25, 2019, 12:18pm

I am having the same issue as well

serkmutlu · May 25, 2019, 12:18pm

I’m getting the same error.

amanda-norrsken · May 25, 2019, 12:22pm

Also reported here:

http://community.memrise.com/t/memrise-app-broken/40689

amanda-norrsken · May 25, 2019, 12:23pm

Also reported here:

http://community.memrise.com/t/android-login-broken/40684

Munchyfatty · May 25, 2019, 3:04pm

Getting the same error about aliens on Memrise Android app. Logging in through browser on PC and phone seems ok.

sorooshalavi · May 25, 2019, 3:56pm

Hi guys there is a temporary solution. install previous version of memrise. be care full to install a version before Feb 2019. all of them will work smoothly.
good luck <3

vikramkneeli · May 25, 2019, 5:53pm

Have the same issue, I am logged out

Joshua · May 25, 2019, 6:24pm

Thanks for the tag.

We’re investigating the issue now and will update when we have more information.

alanh · May 25, 2019, 6:32pm

Thanks Joshua. It seems to be affecting quite a few people. Mine has been ok, though.

Joshua · May 25, 2019, 6:36pm

I believe this issue only happens for users trying to sign up or log in.

For users currently logged into the application, please avoid logging out. You might not be able to login again until we resolve the problem.

Joshua · May 25, 2019, 6:42pm

The login issues has now been resolved.

Apologies for the unexpected bug. Please let us know if you’re still unable to login and I’ll let the team know.

Have a fantastic weekend.

Zener92 · May 25, 2019, 6:48pm

@Joshua I confirm. The issue has been resolved. Have a great weekend

amanda-norrsken · May 25, 2019, 7:01pm

I hope you manage to have a bit of a weekend, too, and get out in the sun!

Ale_M01d32b0b1 · May 25, 2019, 11:05pm

Thank you kindly! Have a nice weekend!

LITSCHNITZEL · May 26, 2019, 3:51am

Thank you for the fix!