Can not see or search for courses on app

This has been a problem since i downloaded app.
Can not see or search courses other than ss photo shows(main languages basicly) i used to fix this via logging in web site but now it doesn’t add the new course on app even i find and add on website. Please help asap it is very annoying. Thank you
Iphone 8
Ios latest
Memrise version latest

Please use the following template to provide all the requested details and help us investigate faster.

  • Description of the issue: Please describe the issue in detail. e.g. do you see an error message? What is the issue preventing you from doing do? What should be the expected behaviour? Does this happen only on certain courses, levels, items, learning modes or devices?

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Hi, sorry about this - can you try refreshing the course list (see below) and confirm if this solves the issue?

refresh courses app

I look forward to your response.

Edit just to confirm that courses created by other Memrise learners can’t be browsed via the “Search” function within the mobile apps, however you can still start learning them on our website at Memrise - Courses for English (UK) speakers, and they will appear in the app.

Best,
A.

2 Likes

Hello Alessio,

Thank you for your response, I just realized that I have had used my fb account to login on app and then I used my mail adress on website which caused the problem because it was a different account.
But how could I login with that without signing up is a totally different question. However

it is better to delete the recent created accounts since I am paying the main one already.

Another question is how can I disconnect my original account from fb and link it to my apple id? And will I be able to keep my membership if I do that? Because I tried it and it created another account too :woman_facepalming:t2: Now i have 3.

Thank you and have a nice day.

Best
Naz

18 Oca 2021 Pzt, saat 19:02 tarihinde Alessio via Memrise <[email protected]> şunu yazdı:

Hi, glad to hear that you were able to solve this. :slight_smile:

how could I login with that without signing up is a totally different question

Is it possible you did sign up in the past and forgot about it? Please also note that signing in via Google will start the signup process.

You can unlink your Facebook profile by visiting your settings on the website on in the app. Unfortunately the option to link your Apple ID after signup is not currently available, but you can use the email address associated with your Apple ID to log in if you want. Simply change your email within your settings.

For further help, please contact us at https://memri.se/support mentioning this thread so we can look further into this. :slight_smile:

I hope this helps.

Best,
A.

1 Like