I thought I’d seen this before, but this is the first time it was so obvious I took screen shots.
Essentially the App does not show the same data than what is visible on the web.
Web:
App:
Example is from level 85 of this course: moje české slova: lekce - by mthierst - Memrise
I have NOT downloaded the course, so the app should display the content on the web site it connects to?
Hey, the course has been updated on my devices. (I haven’t edited your course or done anything magically)
I suggest leaving the course then re joining it, seems like your course on your device is not updating automatically.
@Joshua -interesting! Doesn’t leaving/re-joining mean that I have to start the course from the beginning again? It’s rather a lot of words, and I’d prefer to retain my status?
Also, just to double check, if I change something in a course, it should also populate the change in the apps (I could imagine that downloading a course would cause problems with that, so for online usage only)?
Normally after updating the course, the changes can also be seen in the application once it has been synced correctly. However, there are some cases such as yours where it doesn’t.
Removing a course will not delete your progress and learning history.
Restarting a course will remove your progress and learning history.
Here’s an article from our knowledge base regarding removing a course.
http://feedback.memrise.com/knowledgebase/articles/621858-remove-delete-courses-and-offline-mode-android
Hi, just done so, with the result that that my learning history was retained on the web version, but that the app now thinks I have not learned any of them, any idea why this could be?
edit: logging out and back in fixed this. which allows me to now check that the correct data is obtained from the site. let’s hope this stays fixed, and thanks for your help
Hi @mthierst!
Anytime you notice some sync problems try to log put and in again. If that does not help delete the app and reinstall.
The first usually fixes all sync-problems. I use it often.
hi @Atikker - good to hear that this helps with a lot of issues - of course this should not be necessary at all !
And sorry to hear that you have to resort to this frequently
