@MemriseSupport, @MemriseMatty, @kevin5284: the course creator Horla_Silberstraehne doesn’t seem to have a forum account. Could you please send him an email and point him to this thread so we can discuss problems/errors in the course? Thank you!
You should see a ‘pencil’ icon next to the topic title. If you click on that, you should see a drop-down menu that you can pick from. When you have selected the new topic, just click on the “tick” button to save the change.
Ah, right, I didn’t know that option appeared. I do have the pencil icon next to the thread title, but I didn’t know I could do more than give a thread a new name. Thanks for letting me know so promptly, I will give it a whirl when I next see a thread in a silly place!
Gee, I just noticed that yours truly can do that as well. LOL. Cheers, @amanda-norrsken and @alanh!
As for this thread, I’ll just wait for @MemriseSupport, @MemriseMatty, @kevin5284 to reply (see the top posting, please!). Once contact to the course creator has been established, I’ll create a new thread and rename this one.
FWIW, here’s the Discourse FAQs. More interesting for you, @amanda-norrsken: the Discourse Moderation Guide.
I must say, I’m really quite impressed with this forum software - I’ve used at least 2 dozen different forum applications over the years, but while Discourse was/felt a bit odd when starting out, it definitely is the best one I’ve ever come across. Probably the most expensive one too.
Hi - Unfortunately at this time we are not providing out reach or contact services between course creators and users who want to discuss a course. If the course creator is on the forum, feel free to reach out to them.
I understand Kevin is looking at making a proposal for how users can request being added as a contributor to a course, or an abandoned course. I will follow up with Kevin and see where we are on that.
Thanks @MemriseMatty . I do think there should be some means of contacting course authors without having to rely on your help. Here’s my ideas (one for you, @kevin5284?) :
provide a simple contact form that results in an email sent to the author
automatically create a forum thread for each course with a link in the course’s description (that would be useful for both Memrise and Decks courses!); a forum account should be mandatory for course authors of course
provide an official email address at Memrise that inquires may be sent to
Whatever is in the making, there definitely needs to be a way of contacting authors. Presently there’s only you guys or, if you’re lucky, the forum - provided the course author has an account.
Oh and BTW: did you know that you can use SSO (Single Sign On) with Discourse (i. e. the forum software that you’re using)? This way you can allow your customers to use the forum without having them to create a separate login. In fact, users can then use the forum as long as they’re logged in on Memrise/Decks.
If this is interesting to you guys, read more on SSO and Discourse here.