Beware! I just asked for a refund because after a year they charged me without any notification almost $50. So far it seems to be that they will not refund me. By the way, if someone from customer service reads this, maybe you could help me! I want my money back!
Sorry to hear this.
We checked your email and can see we advised you:
“You can request a refund by visiting https://memrise.com/premium/refunds on a computer - please make sure you are logged in with the correct Memrise username. Refunds may take 5-10 days to appear. Please contact your payments provider for further information about the status of the refund”
It looks like you submitted the request, and we have processed the refund on Apr 4 2019. The refund will take 5-10 days to appear. Please contact Google for more information should you need it: https://support.google.com/googleplay/answer/7100415
I hope this helps.
Memrise.
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