[BA-1020] Ghost Words in Community and Official Courses

Done and done - these should both be fixed now. Let me know if not!

Best,
A.

8 Likes

Thanks for the above, Alec /:slight_smile:

I’m not sure if you received feedback like this before, but it appears that these “ghost words” can still show up as answers to other words as you’re learning/reviewing. It seemed to be the case here: “Сав суулга”
So it seems like they don’t necessarily get ignored by the system entirely, if that helps? Just not seen in action in this new system.

Please use the following template to provide all the requested details and help us investigate faster.

  • Description of the issue: I try to click on “Learn new words” to keep my learning path and this error happens.

  • Your device and browser details
    Linux
    Brave browser

  • Description of steps to reproduce the issue
    Check the video

  • Do you have any screenshots of the problem? Please upload them here.

I even have a video, but I can’t upload it in here.

“Sorry, new users can only put one embedded media item in a post.” :person_facepalming:

This also happens when I am not using the Beta version

Hi, this should be fixed now! Let me know if you have any further issues :slightly_smiling_face:

Best,
A.

9 Likes

Sigo tendo o mesmo problema tanto no app quanto no browser.
Francês 3 / 13 e 14 para palavras e frases…
Já ignorei as palavras do item 13 e segue o mesmo problema.

Hi,

I’ve found another lesson that cannot be finished due to (I assume) a ghost word:

Would it be possible to resolve this?

The course TTMIK Korean Slang Expressions + audio - by nae_nae_ - Memrise was partly fixed. The missing words appeared. But after 37 level the proble remained.

Hi @LaravZ, can you please let us know if you are stuck at a certain level?
@harigamypeople16 Unfortunately, it looks like the creator has stopped adding translations after level 37, so we won’t be able to fix this one :frowning:

8 Likes

@MemriseSupport Yes, level 20. The link above should link to that level directly.

Thanks @LaravZ, please try again as this should now be fixed :slightly_smiling_face:

9 Likes

@MemriseSupport Definitively solved! Thanks, you’re awesome! :+1:

In the course, Level 4 - ¿Qué te gusta leer? - Viva GCSE Foundation - Module 3 - Memrise , if you check the amount of words it says that there is 8 but if you go through the words there is only 7. When you go to learn new words since this word is non-existant it says theres an error.

This is now fixed :slightly_smiling_face:

Best,
A.

9 Likes

Does this mean that the issue of ghost words persists, but is fixed on a case-to-case basis?

Hi @J_Berg yes unfortunately, this is the workaround for now.

1 Like

Getting an error with this one: Level 8 - Sports and fine arts - Kanzen Master N3 Vocab - No duplicat… - Memrise (@LanguageManiac_)

I know I can just skip it, but it’s annoying to have “Learn New Words” keep defaulting to that level because it’s stuck somehow.

If I understand correctly, memrise is defaulting you to level 8? That’s unfortunately not an error on my side, I make all my courses the same way, and never experienced that. There’s just no way for me to fix that.

Maybe try clearing the data on memrise app through settings-> apps if you’re on android (that will log you out from the app too so you’ll have to login again) or update the app and see if that fixes the issue.

No. I finished that level, but it said that there’s still one more word to learn. It only defaults to that level because it says I haven’t finished all the words, even though I have. So I have to manually select another level.

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That also looks like a memrise error. Not on my side unfortunately, sorry, can’t fix it.

Edit: exactly, I didn’t read the first post here, this is a bug on memrise’s internal code. The important thing here is that they already know this is happening and will fix it hopefully soon. I hope you’re enjoying the course despite this issue.