[App Feedback] It is not possible to download the courses in free version

lol its my dream to download offlice course :smiley:

Hi @lien
Thank you in advanced for your kind cooperation.
May I ask you what is the reason of this policy?
How long should to be memriser to can download the courses free?
Is there any manager who inclines to answer to us?
Is there any way to ask Memrise to change policy to what like before?
Is it important for any one there that many users are unsatisfied? what is their reaction about it?

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Hi guys, I feel I should put things into perspectives. All that free community spirit has to get into perspective.

Any app, with such an image and such growth has to become professional and have a business plan. It is acceptable I trust to understand that after the free development years, at loss or on the back of personal or financial investments, an app needs to reach an economical level. The Pro membership is Memriseā€™s future. It is a choice against advertisement, and personally I prefer it.

It is a shame that for teachers, we can not encourage our students to revise all the time. But they can practice at home or so many public placesā€¦ I decided months ago to pay my subscription to encourage Memrise in its development, I regret it took some facilities away from all to reach its economical viability but I accept it. I guess we are not enough Pro members to make it viable.

Now I donā€™t believe that this group of people is money driven, but I do think that they want to keep their baby alive. This baby is now walking and growing, has reached a certain age where it needs more food and more care to carry on. One can not chose teaching or encourage teaching/learning as a mean to great wealth. It is a duty driven ambition, a giving rather than a taking thing. So I keep faith. (Until they sell the app to G**gle or Yahooā€¦ :fearful: and prove me wrong, at least)

So maybe the conversation would be more constructive, on another thread, if we were to discuss what we are willing to accept to carry on with Memrise in our life. We have done a lot of taking from the app these last years/months. Some are lucky to have arrived early and have some privileges (like free download) and are surely grateful.

Gratitude can be so underrated nowadays.

I feel, I am OK because I am Pro, I have been with the app a long time and I donā€™t get frustrated by the new layout. So I could just keep out but I feel also I need to give some perspective to the less patient ones.

So here is the question :
To have free downloads, what would you accept?

I would cringe at the idea personally but some users are used to it and could accept it.

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@sircemloud, you forgot to mention ā€œmyā€ perspective. I donā€™t like the app, but this is not the issue I want to emphasise. The issue is the team did not say a clear word before making the change. They should have announced this change by using very big drums.

Of course memrise is not here to keep alive schools from poor neighbourhoods/with low means - the schools could try to pay a membership fee or soemthing. But I suspect many a public and very poor school tried to motivate and help their pupils with memriseā€¦ and I suspect the team knew this, otherwise they would not have changed the terminology (remember that Ben said at a certain moment that some users complained about not understanding ā€œwateringā€/ā€œplantingā€/ā€œitemsā€ - some users called the change at the time a ā€œdumbing downā€) and then gamified everything.

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What about a one off fee to download a course ? Much better than a subscription. If I buy a language book I only have to pay for it once as well.

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HOW exactly would they do that???

@amanda-norrsken sorry, I am not sure I understand your question? you mean: how the team can announce users about big impeding changes? donā€™t they have a blog, a forum, a dashboard to post things on? arenā€™t they sending emails to remind about this and that (in fact, i donā€™t know if they still send all sort of mails, as I deactivated that option)

Hello @lien
I have been using the Memrise mobile app to learn A1 French since July 2015,logged on by Facebook, and have reached to rank of Memmoth.
As you can see, i am not a new member, yet am shreded of the ability to download courses on my phone.

Then I must be mistaken as logs canā€™t possibly be wrong.
But doesnā€™t users who joined before 1 April all get this function ?
Thank you for you attention.

Hi
you said ā€œ1st Aprilā€ but its been several years that iā€™m memrise member, and steel i cant download courses for offline mode, it say that i should become pro member

@Lien

I also have a problem. My account is more than a year old and as of today I have lost the offline feature.

Could you take a look?

EDIT:
The system also wanted me to activate an accountā€¦
is it because Iā€™m writing here for the first time or something happened with your database?

@BeaTrisy
Searched the e-mails; account was created on 3rd of September 2015.

Hi @pekiZG
Thanks for your feedback. Weā€™ve been looking into the issues with course downloads, and will be updating the thread as soon as we have more info.
When did the feature stop working for you? Do you have any screenshots of the message you receive when attempting to download a course?

Hi, I noticed @BeaTrisy is already looking into the offline issue.
To answer your last question; when you log into this forum for the first time, you will indeed receive an activation email. This forum is hosted by a third party platform hence the extra step.

Hi @Lien, Iā€™ve registered in May 2013 and started using Memrise again recently. The offline downloads are not available for me though (the pro account ad is shown instead). Could you please check if there is a chance for me to get it enabled? Thank you!

Hi Memrise. iā€™m having the same problem. Iā€™ve had my Profile for about 3 or 4 years but when i try to download courses on my work phone it says i have to go pro. Before i could comment on this page i had to activate a link from my email and now it says i joined today (on this thread) but i know thats not correct. Iā€™m not sure if its because its the first time iā€™ve ever posted anything

Hi ! Memrise learning site and this forum are different websites. It shows you joined the forum since today. You can ask @Lien about your downloading problem.

I didnt know it was a different site. Thanks for your reply

Hi @lien. Same problem here. Iā€™ve been using Memrise since 2014 now but still cannot download courses for offline. My app is the latest version 2.9_3879_memrise and I relogged as suggested above in the thread. Itā€™s still not working. Could you take a look at this issue please?

Hello @Lien, I was able to download courses before :frowning: now I cannot download it. Is it possible that same issue is happening to me? I guess i could not download after i upgraded it :frowning:

I have the same problems with downloading too. Ever since the last update for Androids. Did not have that issue previously. I did log out and signed back in. Still same problem.