If I have this issue, it is usually because the internet is slow or intermittend. Turning off the internet briefly, often fixed the problem for me or waiting very long (from 20 seconds to 2 minutes or perhaps more). Does this workaround help for you? And does it always happen or only now and then?
I use the app offline most of the time, and it fails at each try (but even when I’m connected with a good wifi, I have the same issue… I only tried it less, maybe 5 or 6 times)