Android bugs

ale_c · November 5, 2020, 1:12pm

A post was split to a new topic: Items to review for courses with more than 1000 items ends with 999+ sign

ale_c · November 5, 2020, 1:11pm

Thanks both, I’ll add all this info to the ticket (Internal tracking code QA-719)

Thanks again for your patience.

Hombre_sin_nombre · January 27, 2021, 6:44pm

@JBorrego @ale_c @MemriseSupport

Such a curious fact:

Memrise app has offline mode
app won’t start if

a) your internet connection is turned off,
b) internet connection is turned on, but you don’t have connection (actually, it could start, but not that easy)

Which leads us to the quite contradictory bottom line:

you can’t use offline mode if you don’t have internet connection

Don’t you think something is wrong here?

MemriseSupport · January 28, 2021, 4:13pm

Hi @Hombre_sin_nombre,

This is not the expected behaviour of the app. We have tested this on the latest Android release and the app is opening as usual in airplane mode.

Do you have any screenshots of what happens when you try to load up the app when offline?

Thanks,
Memrise team

Hombre_sin_nombre · January 28, 2021, 4:22pm

Yep, I have. This is how it looks in airplane mode.

Olaf.Rabbachin · January 29, 2021, 8:32am

Did you try and clear the cache/local data? I tried with mine and didn’t have any problems. I actually went ahead and cleared all data two days or so ago because the app wouldn’t start and always presented an error message when loading (something like “oops, data leak …”).

Hombre_sin_nombre · January 29, 2021, 2:37pm

I’ve tried now, but without much success. Keep stuck on the same screen.

P.S. Could you, please, use “reply to” button (which is grey, not blue)? Don’t know if you are talking to me or somebody else.

Olaf.Rabbachin · January 29, 2021, 2:48pm

I always do that. I suppose what you mean is that Discourse doesn’t show that my posting refers to yours. That’s probably due to the fact that my posting is the first one under yours. In this case, it seems to make no difference whether you click the grey button underneath a posting or the blue button at the end of the thread. Я невиновен!

Hombre_sin_nombre · January 31, 2021, 7:19pm

Do you have doubled sound signal at the end of the session? I’m afraid it’s a new bug.

Olaf.Rabbachin · February 1, 2021, 8:25am

Yes, I do. @MemriseSupport: it seems the recap screen at the end of a session is being shown twice (without user interaction).

Also, there is no audio/sound during the “first round” when learning new words in community courses (audio is played in official Memrise courses). The app doesn’t react to tapping the speaker icon then either.
Note that this bug has been there for at least 1-2 weeks, so it might not have been introduced in the very last version.

Olaf.Rabbachin · February 1, 2021, 8:32am

Oh, and there’s another bug which is quite annoying: when creating a Mem from within the Android app, it seems you can’t make any line breaks. I always have to correct (insert) them via the web.

This bug may be very old already, I started creating Mems just a few weeks ago …

MemriseSupport · February 2, 2021, 4:54pm

Thank you for the photo of the offline issue @Hombre_sin_nombre. We’ve created a bug report for this (internal code QA-773)and will continue to monitor other reports. The latest details we have for your device is Sony Xperia XA, Android 7.0. Is this still the case?

Thank you both for reporting the other issues. We’ll have a look into this and see if we can reproduce them on our devices.

Hombre_sin_nombre · February 2, 2021, 5:07pm

Yep, it’s still the same device.

ale_c · February 3, 2021, 12:51pm

I was able to reproduce the following issues:

Recap screen shown twice at the end of a session - internal code QA-775
Line breaks are not saved on mems created on the Android app - internal code QA-776. This is more like an unexpected behaviour rather than a bug, but I’ve created a ticket to have it looked at.

As for

@Olaf.Rabbachin I can’t reproduce this - could you please provide a bit more details on how to reproduce it, e.g. which courses it occurs with, does it happen both with wifi and mobile data? Are these still your device details? Huawei MediaPad M3, running Android 7 and a Samsung Galaxy S10e, running Android 10.

Thanks for your collaboration

Olaf.Rabbachin · February 3, 2021, 1:18pm

It happens (reliably) with at least those two courses:

FWIW, it seems that I can now tap the speaker-icon to get audio when it’s not being played automatically.
I’m pretty sure this wasn’t the case last week, but I could as well be wrong, I suppose.

Yes. I rarely need to rely on mobile internet, BTW. Consequently, all above statements apply to a WiFi connection.

Hombre_sin_nombre · February 4, 2021, 6:32pm

@ale_c @MemriseSupport

Why did you remove words counter in speed review? Did you do it by accident or on purpose?

ale_c · February 5, 2021, 3:01pm

Thanks - I was able to reproduce this. It seems like the behaviour is not consistent at all times. I’ll create a ticket

ale_c · February 5, 2021, 3:03pm

Do you have a screenshot of the section where the counter is supposed to appear? I can still see it while in Speed Review (at the top) as well as at the end of a session.

Hombre_sin_nombre · February 5, 2021, 3:49pm

@ale_c

It’s not only words counter, but hearts disappeared as well.
Overall count after the session has not been affected.
I have the latest version - yesterday’s update.

Olaf.Rabbachin · February 5, 2021, 4:31pm

Same here!