I have maintained the list over a pretty long period of time but got a little tired of doing that, so the list is no longer complete. However, I just took the time to edit my original posting and flag the fixed items as such. That is, I used the < del > tag to render fixed items differently (red background) - sadly, Discourse doesn’t allow to strike-through text. I don’t want to change the items and their numbers though as they are being referenced throughout the thread.
That said, the items/bugs not marked as fixed are still there. I’m not all too sure about 9., 10., 15. and 25., but all the rest has definitely not been fixed yet.
About 40% of my courses are official ones. Could you name new features and improvements you made in the official courses over the last year?
As I said before, I understand that you might have different goals on your mind and see things differently. The problem is that there’s no real development, some things are only getting worse, other things you are changing superficially, without any obvious reason and without moving forward. At the same time there’s a big heap of really helpful things which you could have made.
Here’s an example of your work: some time ago it was possible to open courses list with a swipe from left to right, and now it’s not. What kind of an improvement is this?
Thanks for this - I’ll post a cleaned up version without the fixed ones below for better visibility. We’ll validate these and create tickets so they’re included in our backlog.
Updates/changes to course content are not propagated (automatically) to app , see this thread
Difficult words sometimes need to be removed several times before they disappear from the list (still present in 2.94_17085, albeit - as it seems - only when unflagging during a review session)
The scroll position within lists (i.e. word lists in a course) is not maintained after showing an item and then returning to the list, see this thread
when moving between courses, hitting i.e. the repeat-button may start a session for the wrong (i.e. the previously active) course , if the user has progressed in the active course and the app needs to scroll from lesson 1 to the current/next lesson (timing problem)
(potentially fixed)“Learn with locals” seems to rarely appear ; sometimes an error message appears when manually staring a session
(potentially fixed)Images provided in an otherwise text-based course (i.e. as an additional column) don’t show in the app ; they do show in the web-version. Example: “(une) voûte en berceau” in this course
(potentially fixed) With longer phrases (word order puzzles), the words may end up underneath the words that have already been added to the phrase , making it impossible to see the remaining words and difficult to touch on the tiny bit that is visible without removing previous words; see this posting
The device keyboard is turned off between questions . If you brought up the device keyboard during review, difficult words, etc., it stayed active until you explicitly turned it off. Now (12/04/19) it will always be turned off between questions.
The overall count of words learned differs between the data as shown in the profile vs. the one shown when tapping your user on a leaderboard (see further down here in this thread)
(potentially fixed) Learning sessions with 7 words are not working properly, see this post further down
Sometimes, the initial presentation of a new word is being skipped, i. e. the first time the new word shows up is a quiz question instead.
When logging off and then back on (i. e. to refresh courses) you’ll have to change a few settings repeatedly before your settings are considered. This applies to settings such as the number of words in review sessions and the number of words to be learned.
overlapping buttons issue with long words/phrases when typing. Has been reported several times without any attention to the problem (very much like the 7th point in the Olaf’s list)
disappearing sound effects. Sometimes you need to restart app, could have something to do with system settings
level number on the profile page not updating (as if you are stuck on the 1st level), you need to refresh this page to update your level. Also has been reported before
can not start app without internet connection which denies the idea of offline mode
overlapping buttons issue with long words/phrases when typing. Has been reported several times without any attention to the problem (very much like the 7th point in the Olaf’s list)
disappearing sound effects. Sometimes you need to restart app, could have something to do with system settings
level number on the profile page not updating (as if you are stuck on the 1st level), you need to refresh this page to update your level. Also has been reported before
can not start app without internet connection which denies the idea of offline mode
Alessio, in case you missed it, I’ll repeat my question. Could you name new features and improvements you made in the official courses over the last year?
It ocurred to me that that’s exactly what’s wrong here. Business goals mean you want to have more users, more engagement, more subscriptions… I guess you could do it the other way - first and foremost by building a good product which users will appreciate. It’s very odd to try to sell something half-done.
Imagine a baker which is trying to sell underdone cakes and who is thinking about his ‘business goals’. But what if these cakes were baked really good? He wouldn’t even think how to sell, but how to make more cakes. It’s a simplification, but I hope you can catch my drift.
Recently you’ve changed one small thing - instead of number of words to learn on each level we now see number of learned words. In what way did it improve your app? What kind of goal does it serve? It only confused people who were used to old system. There is different number of words per level in many courses, now you need to make more moves to know how much items is left to learn.
It’s just getting so predictable. Someone is asking you to build one thing or another, and you are saying that you are listening to feedback (but actually doing nothing). In a couple of months or half a year another person will ask you about the same thing with the same success rate.
By the way, what is really needed is feedback from your team. In most of the times you are avoiding any open discussion, there’s simply no dialog with you, except for formal replies.
The main new feature you may have noticed in the past year or so is Immerse, though this is only available on specific language pairs and not to all users at the moment. Plus I’m sure you know that Web sessions are now undergoing a rebuild.
As confirmed, we also regularly release small, iterative improvements in the apps and on the website (many of which under the hood), which might be less visible but we believe make our learners’ experience better overall.
I’m sure you understand that I’m not in the position to disclose or discuss further on our company goals, nor will I keep justifying what we do - I appreciate constructive criticism but I believe my comments here and in my previous posts already addressed your opinions, concerns and complaints as fairly and transparently as I could.
I’m not sure if this was posted anywhere else, but this is indeed a bug which we’re aware of and we’ll have fixed as soon as possible (MA-7952).
Thanks for listing your bugs above, I’ll make sure to add these to the main list.
It looks like screens/flashcards in classic review mode now moving much faster than before. Is it me or you really changed the way they replace each other?
Hi, I’m not sure I understand the problem. Do you have any videos/screenshots or could you please describe what the expected behaviour and actual behaviour are?
Start a review session. Look how screens/flashcards are changing when you are moving after correct answer from one item to the next word or phrase. It’s my impression they are changing faster than before, too jumpy, it’s not a comfortable speed. I’ve installed earlier app version, because of this.
Nice catch @Hombre_sin_nombre it is indeed 100ms faster due to a change in the code we use for animations. This is unintended so our team will fix this in next week’s release
For future reference, could you please create a new thread for this kind of feedback? I’d like to keep this thread as clean as possible and laser-focused on the issues listed above.
Btw, our QA team have started checking the bugs in that list and have created tickets for our developers so they can be prioritised.
I don’t recall where I posted this (and I do think that @MemriseSupport confirmed it), but since this bug is still present, I now added #30 (audio not being played during learning sessions when presenting a new word in community courses). This is a very nasty one, I’d sure like to see it fixed soon …
Hi @Olaf.Rabbachin, I’ve checked through our bugs and can’t seem to find this one recorded. To confirm, when doing a Learn New Words session on a community-created course (with audio), no audio is played? Or does this happen in other session types too?
Yes, exactly. This only happens when the word is being shown for the first time. You can also manually play the audio by tapping the button then though. Starting with the second appearance of a word the audio will play at the beginning, just as expected.
@Olaf.Rabbachin thanks! Our QA team has informed me that there is an open bug ticket for this that will be worked on shortly. We should have a better idea on a timeframe next week
After installing the latest update the app is crashing at the start of review and classic review sessions. I guess some time ago someone in another thread has reported this bug, too.
it is indeed 100ms faster due to a change in the code we use for animations. This is unintended so our team will fix this in next week’s release 
