I’ve raised these issues with the team, however unfortunately I don’t have any timeframe for a fix. Please keep me updated on the status of the problem (e.g if it gets better or worse).
I understand this is annoying especially when you’re learning a lot of courses, however sadly it won’t be changed. This should only happen with our old courses, e.g. French 1&2, German 1&2, etc. Once you move to more advanced courses, such as French 3, the links will be there but they will redirect to our new courses (i.e. clicking on ‘Previous course’ on French 3 will take you to our new French 2 course). Sorry for the confusion around this.
I’m not reviewing per day as many courses as Olaf, usually it’s about 4-5 courses, maybe up to 6-8 max. Somewhere during summer I’ve noticed that my phone has been getting hot while I’m doing speed reviews, as if I’m playing a videogame which consumes a lot of phone resourses. There was also a laggy response from the app, like a pause of milliseconds after correct answer. It never happened before with this app.
I’ve reinstalled my app and it worked OK for some time, but then it happenned again. Primarily I was blaming incorrect installation of the app, thinking that files had been overwritten incorrectly or something of that kind.
In September and October there were about 3-4 incidents when app asked me to close it because of an error (you see a pop-up message when you could close an app ot restart it). I’m also aware that sometimes my phone is getting hot again, but not as much as in summer, and I’m also noticing a lag from time to time.
Well, now it’s different, my guess is that Memrise app at some moment is starting to consume too many resourses (RAM or whatever), remember that Olaf is going over dozens of courses and I could do my reviews for about an hour, and that’s why we have this problem.
UPD. In summer I’ve also been doing a lot of clean-up - opening up to 30 courses, sometimes all of them, just to keep them in sort of an order. Any tools - though pins is my preferred method - from your team to sort them would be greatly appreciated.
UPD2. I forgot to tell, while phone was getting hot, battery life has been discharging like snow disappears in March.
If this is not related to all your courses, I suppose the link is missing for courses where it shouldn’t.
I’ve already gone through all 7 iterations of most of the official Memrise courses that I have been working on. The lowest one I’m still working on is EN-RU (at the end of 3).
However, I never see the link anywhere in i.e. the courses EN-NL, EN-SV or DE-IT (all 1-7) or DE-ES (1-6).
FWIW, I do have to say that I can not in the least understand as to why you would remove those links and then refuse to bring them back - what on earth are you guys always thinking when removing good features (particularly those that only get removed for certain courses!)? It feels like this has happened a zillion times already
And why do you, instead of working on existing problems, continuously keep introducing new features that consume your dev time and carry no noticeable advantage whatsoever? A recent example is the new button list: I’m really having a hard time of holding back my comments, once more. Nothing problematic with this (apart from its underwhelming design), but it’s just not necessary, at least not unless (or until) you introduce like a dozen new buttons that fill all those gaps.
It’s just so incredible, irritating and very sad to see how you guys seem to be completely wasting your resources and then complain that you haven’t enough of them elsewhere.
So, at the end of last week, I went ahead and first cleared the cache, removed all data, uninstalled the app, rebooted my device and then reinstalled the app.
The hang-problem is definitely still there, I didn’t notice any change so far to this respect. I can add that, today (not much time on my hands) I only worked on the still unfinished courses and only repeated stuff there. That means, I went through the first ~20 courses and only worked on 9 courses until the problem appeared. This took some 30mins, so the problem could rather be related to the number of courses rather than the time spent.
Also and most notably, the links between the courses are now back for every course group I currently have on my radar. Another issue that might be connected to caching or app data?
There is a problem with the feature though: I start out with the 1st course and then scroll down to the end and use the link to the next one (way quicker than having to go through the dashboard!); many times I’ll do that for all 7 courses.
This seems to only trigger some sort of refresh on the first time, i.e. when use this to go from 1 to 7 and then tap the “…” button, it will still give me the figures of the very first one. I’ll have to go back to dashboard and back (the main page might have done the trick too, not certain) and then tap the “…” again to actually make the app “activate” the course.
a) your internet connection is turned off,
b) internet connection is turned on, but you don’t have connection (actually, it could start, but not that easy)
Which leads us to the quite contradictory bottom line:
you can’t use offline mode if you don’t have internet connection
Did you try and clear the cache/local data? I tried with mine and didn’t have any problems. I actually went ahead and cleared all data two days or so ago because the app wouldn’t start and always presented an error message when loading (something like “oops, data leak …”).
I always do that. I suppose what you mean is that Discourse doesn’t show that my posting refers to yours. That’s probably due to the fact that my posting is the first one under yours. In this case, it seems to make no difference whether you click the grey button underneath a posting or the blue button at the end of the thread. Я невиновен!
Yes, I do. @MemriseSupport: it seems the recap screen at the end of a session is being shown twice (without user interaction).
Also, there is no audio/sound during the “first round” when learning new words in community courses (audio is played in official Memrise courses). The app doesn’t react to tapping the speaker icon then either.
Note that this bug has been there for at least 1-2 weeks, so it might not have been introduced in the very last version.
Oh, and there’s another bug which is quite annoying: when creating a Mem from within the Android app, it seems you can’t make any line breaks. I always have to correct (insert) them via the web.
This bug may be very old already, I started creating Mems just a few weeks ago …
Thank you for the photo of the offline issue @Hombre_sin_nombre. We’ve created a bug report for this (internal code QA-773)and will continue to monitor other reports. The latest details we have for your device is Sony Xperia XA, Android 7.0. Is this still the case?
Thank you both for reporting the other issues. We’ll have a look into this and see if we can reproduce them on our devices.
Recap screen shown twice at the end of a session - internal code QA-775
Line breaks are not saved on mems created on the Android app - internal code QA-776. This is more like an unexpected behaviour rather than a bug, but I’ve created a ticket to have it looked at.
As for
@Olaf.Rabbachin I can’t reproduce this - could you please provide a bit more details on how to reproduce it, e.g. which courses it occurs with, does it happen both with wifi and mobile data? Are these still your device details? Huawei MediaPad M3, running Android 7 and a Samsung Galaxy S10e, running Android 10.
It happens (reliably) with at least those two courses:
FWIW, it seems that I can now tap the speaker-icon to get audio when it’s not being played automatically.
I’m pretty sure this wasn’t the case last week, but I could as well be wrong, I suppose.
Yes. I rarely need to rely on mobile internet, BTW. Consequently, all above statements apply to a WiFi connection.
button underneath a posting or the blue 
button at the end of the thread. Я невиновен! 
