Hi, wondering if anybody can help. Yesterday I tried to reset my password by clicking on the ‘forgot password’ link. But when I created a new password Memrise created me a new account instead and now my old account has completely disappeared. I’ve been using Memrise for 2 years so don’t want to lose all of my course progress. My old account was called Graham82. Can anybody help?
You probably need to tag someone at Memrise - I’m not sure who but I’ll tag @MemriseMatty and if he can’t help he may redirect you.
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Thanks Maxine, I will try contacting them.
Try it, recovering password in your pc, if not works try again in your phone