Hello Memrise,
I’ve always been a paying Pro-member on Memrise, and I see that my next payment is due in November 2019. If I were to cancel my subscription, would that be effective immediately, or will I be able to use the pro-functions until that time?
I, like I’m sure 90% of paying members, plan to cancel my subscription now that the whole Decks-fiasco is about to happen.
Awaiting your reply
Since it’s been more than 30 days, you won’t get a refund, and you will continue to have access until November 2019 (I just cancelled as well).
I wan’t to end my pro membership when the user created course are gone. They need to refund because they are not longer offering what i’ve paid for.
Exactly. I paid so I could have community courses off-line. I would like a refund, but my 30 days just expired…
@richardlanguage @Rody if you’d like to discuss your subscription, please send a message to our Support team and we’ll get back to you promptly on this.
Here’s the link:
https://memrise.helpshift.com/a/memrise-learn-a-new-language/?p=web&contact=1
Can I get a refund on my lifetime subscription? Since Indonesian is -only- community courses Memrise is useless to me now.