Whoops. Looks like you already learned everything in this scenario

Hi James - I’m attaching a gif of the steps.
16.11.2022_08.59.08_REC

3 Likes

Hi mblmisc44, we should have a fix going live for this first thing in the morning UK time.

Olaf, we can’t replicate what you’re experiencing, have you seen it since?

2 Likes

I still have 3 completed scenarios that are stuck in “In Progress/Continue Learning.” I’ve tried both on MacBook and iPhone and they won’t move to completed. They’re stuck in limbo.

Hi James - just to let you know I’ve tried and it’s still giving me the same error. I have refreshed cache, etc in my browser as well.

Sorry, forgot to write that the problem has vanished. I presume it was either connected to your maintenance or just a temporary glitch. Cheers for asking! :metal:t4:

1 Like

Sorry about this, we deployed what we thought would fix but it hasn’t worked, we have an engineer investigating it now

1 Like

Is this fixed for other people? I started having exact same problem and it still continue. Please advise.

Not fixed for me yet.

Thanks for the reply… I keep learning new scenarios and some are fine, some are stuck. Now I have total of 6 scenarios I can’t complete. James, could you update the status please?

I am also having this issue. Three completed scenarios in my French course so far are like this

I’m sorry this is ongoing, we are trying to figure out a solution but it won’t happen today as we have limited weekend coverage (we’re not as hardcore as Musk’s twitter), from Monday we will have 2 engineers dedicated to solving this, we know it’s very frustrating not having your hard work to complete a scenario being handled properly.

Thanks for keeping us updated - for me it’s enough to know that someone is looking into it, and having you come in and keeping us informed is really helpful.
I am able to ‘opt out of Early Access’ and continue with the learning, but I do see the benefits of the features in Early Access and would love to continue using them.
Much appreciated.

Hi all,
This issue should now be resolved, sorry for the delay
Please let me know if any of you are still encountering problems

1 Like

That’s great - thank you. Confirming that I was able to complete the pending scenarios and move on. Thanks for your support and communication throughout all of this. :slight_smile:

2 Likes

hi guys, i’m learning Korean and i’m using the web app, it is the already mentioned error whoops it looks like…but i just started learning the family section, on the mobile app it works but on the web app there’s still this error.

Learning French, shows

and then

Whoops.

Looks like you already learned everything in this scenario

Go to dashboard

Report bug

I would like to complete the pending scenarios

Hi @pierluigiparrino3 @jukkaraustia22 we have rolled out a fix for your issues. Can you let me know if you still get the error please?

1 Like

yes , unfortunately i still have this error

Hi Pierluigiparrino3,
I am the developer which introduced this bug, and I think I fixed it now. To make sure it works, I have logged in to your account and I checked that I could start the Scenario “Family” - everything worked for me!
Sorry about the disruption,
Happy learning, and 파이팅 with your Korean studies!
Alexis

1 Like

hi,

I’m experiencing the same bug now (WEBSITE-975?), scenario is “Making Choices 1” from the danish course.

Also, the total number of words for review stops at 1 and never reaches zero. The review session is infinite and never completes. It just seems to loop through all words in the database:

Not sure if related or a new bug?

EDIT: Seems both issues are fixed now