Technical issue with A1 German Course by Memrise

Hi, everyone,

I completed A1 German Course by Memrise some days ago, 1755 words. However, yesterday I experienced that course is not completed, I should learn 1 word (1754/1755 learned). When I clicked on the icon “learn”, it brought up level 73, but there’s no new word there to learn. Program writes 18 words in that lesson, but actually there are only 17 words.

When I ignored that level, there was still one missing word, but I checked the other levels and everything was completed (you can see it from the tick on the level icons), except this level 73, that cannot be completed.

I contacted Memrise technical team, they advised me to physically ignore the level as if it wasn’t there. This can be done on any platform by just tapping or clicking the level. But when I ignore the level, the result is 1737/1738 words learned, so still one missing word. I guess, that word cannot be seen in that level 73, but in a way is there, just perhaps invisible…

It disturbs me, because, anyway, i finished the course. I don’t wanna erase it, as from time to tome I intend to rewiew and practice it…

Any idea?
Many thanks in advance!
Nelli

I have learned 1757 of 1755. :smiley:
I have another issue concerning this course. After completion, for awhile now, I have noticed that the same words come for a review over ond over. I have finished with it more than a month, as I recall!

doubled up

The Level 74 have actually 18 words, but in the android app it is marked 19, so it bugs when trying to continue learning !


another screenshot
else i have to continue manually the other levels
best regards

It might happen because some item was deleted, and the change didn’t synchronize.

I would suggest to try logging out of the application and the logging in. It might help.

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Thanks for replying Rodyzi, But loggin out and relogging didn’t solve the problem

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Then maybe a more advanced cleaning of Memrise cache will help.

Go to Memrise’s App info screen, and then clear app’s data. (Settings>Applications>Memrise or hold Memrise’s logo in all app’s section and then drag to app info)

Logging out clears only part of cached data. Maybe the problem is in what is not cleared.

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the problem remain the same, even after logout, cache cleaning , removing the whole app and reinstalling it, always the same prob : "Level 74: stuck at 18/19 " with no possibilities to validate it
i am wondering if the other android memrise users have the same issue !!??

I entered the course and it shows (on the app) that in level 74 there is 19 items. Even though there is 18 (I counted them).

I can’t check if the app will show error when trying to finish level 74, because I would have to plant everything before it. However, I assume I would have the same problem.

so it’s probably a Developing Bug (for this course at least),
Hope the staff will notice it
thanks for your assistance Rodyzi you helped me a lot

@Joshua suggested this fix during a message exchange about this subject on another thread that I brought back here :

For Nelli_Karacas bug report, this is related to someone deleting a word
in the A1 German course database. This can be solved by a database
clean

It will require Memrise to clean its database on this course.

Please put a message on the forum of the Course. It could be quicker than waiting for this thread to be read.

Here I am! :relaxed:
I cannot resolve it on the web version either!

Thank you and everyone, I report it!