[Site Feedback] Changes to Course Forums - email from Olivia Zavala

“Google-German”

:joy:

you made my day!

Sorry but I don’t quite understand what you are saying here. It’s the content of the old-style course forums that have been removed, not your courses themselves. Could you give a bit more detail of what has been lost?

Sure @alanh

The course forum was were I posted detailed descriptions of grammar with lots of examples, stuff that wouldn’t fit in the course itself. I created flowcharts and images to make it as understandable as possible.

I’m disappointed because I put a lot effort into that stuff and now it’s all gone - not the course itself but the stuff from the forum.

I guess others received an e-mail, I unfortunately did not.

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OK, got it now thanks.

The only thing I can suggest is that you could try sending in a ‘support request’ form - accessed via the “About” area (in the 3 bars icon at the top right hand corner) - asking if your old course forum is still accessible to them and, if so, whether they could extract and send you the stuff you want.

Probably a ‘long shot’ though.

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Appears to be another example of Memrise mgt. doing what they want and not listening or caring what learners or course writers concerns are. We should still have some ability to make comments on a course forum. Maybe Memrise is not really aware of the great amount of anger and frustration that has resulted. Please consider making modifications to allow learners more direct course interaction. The new format basically puts everything together in a big jumble.

Here’s an idea for a QUICK SOLUTION until we get more space (as hoped for) on our Course Forum Descriptions (or wishful thinking, a ‘link field’):

As stated before, I have a ‘top level’ thread to re-direct anyone looking for support from me.

I have now modified my Profile Description to include that thread, so at least if people look for me, they are then sent to a central ‘redirecting’ thread which then leads them to the appropriate subject thread.

It seemed the simplest solution for me to be able to continue to offer support.

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I just found out the course forums have been removed. So I’m here to say that I agree that the change seems to be done hastily and not very thoughtfully. It’s not as easy to report mistakes, ask course specific questions or discuss the course all in one single topic. :-1:

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I agree with @Leshonim. I’m studying the “Current World Leaders” course and even though the creator updates regularly she seems to have missed out on some changes in the world. There’s no way for me to communicate with the creator as she didn’t create a course specific forum (very few have created one: http://community.memrise.com/c/community-hub/course-reports)

This is quite annoying. The responsibility of improving a course has now become the sole responsibility of the creator and not the community. A step backwards in my humble opinion.

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Hi @Zurreal,

Are you a Contributor to that course?

I agree the change has made things harder but re

There’s no way for me to communicate with the Creator as she didn’t create a course specific forum [thread]

If they are on this forum you could PM them and ask them to set one up.

Also any Contributors could attach their names to the thread so they could be involved as well. And they could modify the description to lead to that thread.

That’s the wrong link. This one is better: http://community.memrise.com/tags/course-forum (if you know the category the course is in, it’s quicker to go to that category and then look for the [Course Forum] topics in that).

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Thanks for the tip - that works really well! And I agree it’s best to look in the Category.

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This discussion, to which I have added, is quite relevant.

We really have a problem now in not being able to contact Creators or Contributors who haven’t appeared on this Forum yet.

It would be really helpful if either PMs worked, even if they haven’t found this area yet, or if we could invite them, somehow - perhaps by contacting @OliviaZavala or @Joshua

Any help would really be appreciated.

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It appears that the “Forum” button on each course has now been removed; at least I can’t find it anymore.

As it stands now, we have lost the old course-specific forums and also lost the less useful link to the new community forums home page.

So for the vast majority of courses, whose creators have not created [Course Forum] threads in these new forums, there is no way for learners to provide feedback to course creators.

This is supposed to be an improvement?

You are right!!!

The only link is the faint grey general “Forum” link at the bottom of each page that doesn’t seem (to a user) to be relevant to any specific course.

If we only had the extra space, we could at least advertise our new “[Course Forums]”.

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For me, in the continuing absence of the “promised” extra space in our Course Description" areas, it became a simple matter of what was most important. I chose to temporarily replace some of the non-essential course description to make room to include the url of my new course forum. Ever the optimist, I saved a copy of the text I removed, of course, for later re-insertion when we are given the “promised” extra space!

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I agree that the extra space, though not ideal, would help a little, but a dedicated field to allow the course creator to create a clickable link to a forum of their choice would be better.

I don’t understand why these destructive changes have been pushed through in the first place. Course creators are the life blood of Memrise. They create the product that Memrise is trying to sell. They have already given very generously of their time and energy to create and maintain their courses, so why make them jump through even more hoops just to maintain contact with their learners? And even if they do jump through all of these new hoops, the end result will still be inferior to the course-specific forums that we used to have.

These recent changes defy rational explanation.

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Speaking as a course creator and maintainer, the removal of a forum for each course that was directly connected to each course was a big mistake. Expecting course creators/maintainers to compensate for this error in judgement by the memrise team was a big mistake.

I can no longer maintain the courses that I have been involved with in the past.

Having course forums directly connected to the courses was the place to have them. The new system is idiocy and smacks of being a “bright idea” from someone trying to justify their own existence.

Big own goal memrise, well done!

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Hi @DW7,

Sorry about the hold up. No, I’m not a contributor to that specific course. I’ve noticed that the creator of the course has indeed created a course forum and linked it in the course description, which is good!

I think the initial problem might’ve been the time it took (or is taking) for the course creators to realise and react to the switch. You all seem very involved in listening to the community and troubleshooting. Keep up the good work!

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Hi @Zurreal, sorry which course?

No, I’m not a contributor to that specific course

“Current World Leaders”. I messed up by not replying your post up-stream. It doesn’t matter though as it’s all good now.

Cheers.

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