Rollout of the new dashboard and learning sessions experiences to all our customers

All in all, while it’s good to see Memrise rolling out new features, the team should be more responsible in making changes. Don’t forget many of the users are not just users, but also contributors to the site’s success by creating courses and mems! The team should respect the fact that these are all people’s efforts!

Does anyone remember how they decided to split the user-created courses to a new separate website called Decks, bombarded by criticisms, and finally reversed the change?

Learn from the history, my dear!

5 Likes

Not a good idea at all. The point about the mems not being popular anymore is simple. When you degrade a feature, people will stop using it. Then you remove it on the basis of unpopularity. There was a time when you could get terrific mems because the ones with most likes were featured prominently. That’s long gone. On several occasions I asked Memrise if it would be possible for course creators to remove the garbage “mems” that some people were posting as it put users off looking for good mems because of the rubbish the had to wade through. (I say this as someone who uses Memrise with my students.)
I sincerely hope there is no plan to remove typing. If faced with multiple choice options students will not be disciplined enough to try to figure out answers without looking at the options and this will vastly decrease the efficacy of the exercise.
As regards the ambitious plans to develop the site and make it an immersive experience, I’m not so sure. The site is extremely good at promoting retention of vocabulary. That is its purpose. Nobody imagines you can learn a language only by learning vocabulary - but the Internet is full of material for reading and listening. It doesn’t need Memrise to try to replicate that. Stick to what you’re good at - or were good at.

15 Likes

There was a time when you could get terrific mems because the ones with most likes were featured prominently. That’s long gone.

Oh yes! Yet another brilliant feature that got removed in the name of “development”…

6 Likes

It looks like your vision (or Memrise team vision) and bad communication (inability to hear) are the biggest problems here. Can you explain one more time why exactly we need your brand new product? As I see it there’s disrepancy between your vision and what average user wants.

Let me explain. Year after year you’ve been destroying useful and fun features, which people liked, you are step by step been ruining Android app and ignoring complaints about bugs. Now you’ve come up with glad tidings about a pig in a poke called Memworld developed by the same team which earlier has been busy about removing as many good things as possible and in the process you announced a couple of new eliminations.

Can we have an understanding now: who is listening or not listening to whom? I have no doubts that Memworld might be useful for someone, but are you sure that it’s what local users need?

I know firsthand what it takes to make a course or translation and how difficult it could be. If we are not talking about beginners dictionary, I can’t imagine how this process could be automated and have decent quality.

I still don’t get it, lessons are not cheap. Will you raise your price?

Maybe because you’ll break everything in the process of migration?

8 Likes

From what little I’ve read so far, I agree, and it is a sad day.

The reason “Mems aren’t used much” is that they work. (ie once they have helped me learn a phrase etc, I don’t need to refer to them again.)

(I’m glad we can at least save our hard work.)

Also, as has been said, I’ve used Mems to clarify or help people learn something, when I’m not able to clarify in a column.

6 Likes

Judging by the description, it sounds like the process of creating Anki cards with browser extensions such as Yomichan or Migaku. Only instead of using any content available on the web, you will be limited by those alleged memworld materials.

2 Likes

Unfortunately the so-called “saving” is just to “save” the mems with basic browser functions one-by-one manually. The company can’t even provide a one-click way for us to safe all the mems from a user or a course. I really hope the Memrise will keep all the existing mems (which are the accumulation of the work of thousands of people in the last decade!) in their database and revive them in the near future (if they really need to retire mems for now).

5 Likes

Are they any good? Do they have pronunciation, too?

Seriously? Seriously???!!! I was excited to see Memrise implementing new features but then I (luckily) checked the details, and what do I find out? You’re removing the very thing that people use this site for?! The backbone of MEMrise is MEMs!

I’ve been using Memrise for some years now and have excitedly recommended it to so many people. Now I have no idea what things will be like here. I have to rush to make mems for the 400 terms left in the user-made course I’m doing, but even then it won’t matter because I won’t be able to see ANY mems while in the course anymore. What business do you have touching user-made courses, anyways? That’s absolutely unreasonable, those people put so much hard work into those.

And what is with the cute “here’s how to save mems” part? Is that a joke? Even I could’ve told you to copy-paste or save pictures! :roll_eyes: The very least the team could do is make a mass export tool. That’s an extra slap to the face to the loyal user base. I expected a CSV export or something. With only a month of notice, there’s no time for anyone to try and make their own script to do this, either. Some people have hundreds of mems, do you expect them to save them all manually? And those of other users?

At least give us the option to stay on the old version for a bit longer. It’s too short notice. I’m very disappointed!

9 Likes

I’m only starting to use Yomichan for this purpose, but it seems alright. Haven’t tried the Migaku one, because it is not available for free right now.

When creating cards you can make audio for them using Anki’s TTS mod, if that’s what you mean.
(Migaku, afaik, can clip audio right from the source videos)

2 Likes

That’s interesting. I have my courses and very often I’m going too far away to find correct meanings. For example, I use English slang dictionary, and you won’t find items from it in Merriam-Webster.

2 Likes

Maybe you don’t know what many people (like me) use Memrise for. Or maybe I’m in the minority, though judging from the birdsong and geography courses that people do (I don’t), this minority is probably pretty active, not to mention more likely to pay than an average kid boasting about a three-day streak on Duolingo. You want to teach us languages in the best way you can think of. This is absolutely not what I want from Memrise.

There are tons of language apps out there. Duolingo, Rosetta Stone, Pimsleur, Glossika, etc., are huge and by sheer size difficult to compete with regardless of how brilliant your original content. There’s also a huge selection of apps and learning programs for specific languages users can choose from. For Chinese, I’ve done Duolingo, HSK Standard books, the Heisig books for Hanzi, and half a dozen of different apps, big and small. But here’s the point: Every single one of those courses I combined with Memrise for learning the relevant words.

My approach that I keep recommending right and left has been, learn the language on any app you like, but learn the words for that app on Memrise. (Check out my post on how to study Chinese with Duolingo; I talk about Memrise about as much as about Duolingo.) Whatever the language app, it’s never very good for learning the vocabulary, because its goals are different. Memrise works as a great flash-card app, for two reasons. First, there are user-generated courses for almost every occasion. I’ve learned a bunch of HSK word lists created by one BenWhately, but I’ve also used the lists for HSK Standard books and the Heisig books, and word lists for the different Duolingo courses I’ve been doing (struggling when there wasn’t a good list on Memrise), and created my own private lists for the apps and missing words that I needed. There’s absolutely no way sourcing the words from any course you might design the way you’re planning to would match my needs.

Second, the mems. For courses with tons of user-generated mems, there are often great ones there, and there would have been many more had you guys not been so unfriendly to them. Some mems help bind the parts together and some provide background information, and some I make for myself because I know what helps me learn best. No matter how smart you are in creating generic mems, different people need different things to learn, and there’s no way you can make them better than what the collective wisdom can do given proper tools. The Heisig books suggest stories to bind character components together, and there’s a free site that collects user-generated stories to choose from, which work like text-only mems. But I’ve learned the Heisig lists on Memrise because I learn better with images instead of stories. And by the way, I go through the list first with a click-only course, then with a typing course, and then with a typing-in-Chinese course. (Goodbye typing, hello clicking galore!)

In short, I don’t think you can (or should want to) compete with language-learning platforms by offering presumably superior content; the field is too crowded already and different people have different needs. But Memrise has been my tool of choice for learning the words from other courses - every single one of them. Outcompeting Anki and Quizlet isn’t nearly as tough, particularly given your ideas about rich content for every work drawn from a central database. What I don’t like is creating the word lists based on your course content. How would you ever hope to replace the way I learn with your own (no doubt brilliant) language study tool?

People who want to study a language have a lot of choices, and most of those people don’t stay learning for very long. I would suggest targeting a more mature audience with a superior flash-card app, so that instead of saying “combine this with Anki” people would recommend “definitely combine this with Memrise”. I know this doesn’t look as flashy or ambitious, but there’s a real need for a product like that, and my guess is I’m not alone in that I’ve been using Memrise to fill this need. Fix the problems with what you have. If after you’ve done that you still have resources, implement your ideas (which do sound promising) about how to make the flashcards better. Don’t replace what make Memrise unique with something for which the demand is questionable.

25 Likes

Please do not remove the Mems feature.

The user-created mems help me a lot for my Japanese learning (now I am a N3). The beta and the mobile app which removed the mems feautre is not working at all. The reason why people do not access the mems is because it works and success to put them into the long term memory.

However in short term, the build-up is very important for your first impression and that library will also benefit to the overall community, especially for the new-starter learning. It is like how to ride a bicycle or how to use the chopsticks, will you always go back after you learn how to use it? You dont need, but the materials and the experience developed by ppls will always benefit the latecomer.

If Mems gone, Memrise is dead. That “Memrise” is a language course distribution platform only, not a mutual aid community anymore.

9 Likes

Yes, I do my daily Duolingo business for rote practice, German with Laura for more detailed grammar lessons, AND I have the German with Stories course to help me with reading, AND subscribe to Your Daily German for all the awesomely weird-brained explanations of word origins and connections (which I frequently add to Mems, btw), but the time I really put in is with Memrise. Combined knowledge and mnemonics from all these sources are funneled into my Memrise Mems. My vocabulary has improved in ways these other services can’t compete with, AND Memrise gels all of the other services together very well, making it so that I can cold-test on all this information via TYPING-ONLY, CASE-SENSITIVE testing. It brings it all home for me. Taking this away is seriously awful, and I have spent all afternoon researching the complexities of Anki because I apparently have to in order to still have a resource like Memrise has been for me, a necessity. It’s really really frustrating too, because I can’t even find an easy way to save (or search) all of my Mems for addition to Anki, so I am on this razor’s edge timeline to tediously export a TON of content now. Everything about this happening and HOW it’s happening have been so disrespectful. Really, really bad business.

7 Likes

Ah I think I begin to see the problem. Ben has a vision of making Memrise into a true and pure language learning platform, whereas most of us, his existing customers, are using it as a vocubulary learning platform, or simply a way of memorising just about anything.
Sorry for the vision and all, but I do not require Memrise to be a language teacher. For that I listen to any of the existing excellent podcasts, watch the news, read books, attend classes, even do online courses sometimes. I have tried a couple of your own language courses and frankly they are not great on a number of levels.
My requirement is very simple - to be able to put up words, phrases, verb conjugations, whatever I want, into my own lists, and to use memrise’s spaced repetition mechanism to feed them back to me. And to have some basic and simple settings that control the way that happens.
Ben, have your vision by all means, but meanwhile perhaps stick to the knitting?

18 Likes

At the barest of bare minimums, extend the time we have to save Mems by several months, and/or give us a way to export them with ease.

Also, I just want to say that I feel extra bad for people who haven’t been on here in a while and won’t log in during the crazy/busy holiday season, but have invested a lot of time in the past on Mems, courses, etc. They will come back to find their Mems wiped out, POOF. What I’m saying is, if you think this wave of outrage is something, just wait. :grimacing:

8 Likes

You have enough time to save them, at least your own mems.

For the next 6 months, the mems you’ve created will continue to be available via your profile page for you to view.

1 Like

Like some others here, I’m using Memrise to learn Japanese kanji with the Heisig method involving creating your own stories, with the bonus over other platforms of getting to include pictures. Without mems, there’s no point using Memrise over any other platform.
Also, as others have said, are you really understanding your customer base? With all due respect, have you done enough user research to find that the user base who uses Memrise as a memorization tool like Quizlet is negligible enough to abandon, even if “temporarily”? You want to make some godly language learning platform, and that’s awesome, but you could be pissing off a large and profitable segment of your existing customers, including us.
Now, I only took a marketing class once, but I think it’s pretty risky to alienate your existing customers while trying to win over new customers by stealing them from other language learning platforms, especially if people already have the image of you being a flashcard app.

10 Likes

Someone please help me because I am seriously getting flustered here. Every tutorial and image from Anki I see online has all these options I DO NOT HAVE. What am I missing here? This is everything I see when I open Anki. No option to put in add-ons or browse card or ANY of that. WTH?


This is absurdly bad, especially for anybody learning Japanese or Chinese. There are some fantastic and useful community mems for Japanese that are all going to be gone. Hell, just different examples of how to use a word in a sentence are going away? Stupidest thing I’ve ever heard, undercutting the very features of this site that made it useful.

I’ve been using this site/app for like 8 years now, and have been paying for the last 5. Not anymore! Way to lose a paying customer.

7 Likes