Recording audio on chrome not working

It’s been fixed for me for at least two weeks now, but the problem of increasingly garbled audio when you go straight to “next” persists. As a consequence, I’ve started bulk recording audio using Audio Recorder

and doing one-off recordings using the Memrise’s flash recorder when I want to add something or record an alternative.

I’ve found that by batching my recordings using Audio Recorder, then uploading, it makes the whole process faster, once you get into a rhythm.

However, it would be nice if the system worked as intended, as it makes it harder for me to recommend Memrise to other language teachers - and I still do, very much, because I think it is great - when you have to explain all the caveats.

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The problem is still here. Does anybody work on it?

So annoying - months now!!!

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I also still have this problem. I record in Firefox word by word. After I record a word, I have to close the recorder, then find the level again, and the next word, and record… It takes ages :(.

I just tried to start recording my words but I cannot, then I found this thread. Any chance someone sees this fixed, please post here. Seems like they won’t have much quality content being created if no recording option works… pity.

I have the same problem.

I have the same problem and can’t fix it.

I was informed that Memrise team knows the problem persists, but fixing it is not their priority. They focus on official memrise courses instead :frowning:

It’s not a priority, the problem doesn’t occur on every computer.
You can ask a friend to use their computer and to make the records.I tried to record in other places but it’s very slow and time-consuming process. Now I’m using soundoftext.com.

This perfectly work. I didn’t know about this. I installed Flash so many times that I was thinking the problem was the site. Thanks for this information, it was really helpful.

This is the only way I can do it and it’s too much effort for the amount of words I need to record. I can’t believe they still haven’t fixed this, do they even have anyone working on this app anymore?

@Joshua

I still have the problem on a new computer.
I have a problem where I cannot record audio using the Memrise Audio Record function (Click a course → Edit course → Show/Hide for one of the levels → Record). I have had the problem for a few weeks now.
Message in the frame ‘Record audio with your microphone’: ‘wid05456363e82’; see screenshot. The number seems to change every time (e.g. wid9922c6c36df, widc90ff7830b4, wide76822dd639, widf5a2ef7aeb2, etc)

I have read another thread on this site and done all of it to no avail.
What should I do to get it working?

Troubleshooting:

  1. Check if flash is turned on. In chrome, under ‘Secure’ (before ‘https://’ in address bar), flash is set to allow.
    1a. If I set it to ‘Ask’, then click ‘Record’, the frame ‘Record audio with your microphone’ says: ‘You need Flash version 10.0.0 or greater https://get.adobe.com/flashplayer’, but doesn’t ask! Right clicking on it doesn’t help in this situation, i.e. I don’t have the option to allow or run the flash. Same as set it ‘Not allow’.
  2. Checked flash settings under Settings → Privacy and Security → Content → Flash (chrome://settings/content/flash)
    2a.Allow sites to run Flash and Ask first both turned on.
    2b. Just as a try: Added d2rhekw5qr4gcj.cloudfront.net to the list of sites allowed to run flash (Settings->Content->Flash->Add). I added this site, because I saw Memrise runs some scripts from this site.
    2c. Turn off ‘Ask first’
    None of theses changes helps. I’ve reloaded the webpage every time (F5), but not restarted Chrome every time.
  3. Tried Incognito of Chrome. Results are exactly the same.
  4. Rebooted system several times of the course of the last few weeks - no difference, even not immediately after booting, before any other application are run (although some items run by default at boot or login of course).
  5. Updated flash (was v26) - no difference.
  6. Cleared cookies and all browsing data - no difference
  7. Block popups - turned off (i.e. allow pop ups) - no difference.
  8. Tried Opera - exact same result.
  9. Tested flash in Chrome: http://get.adobe.com/flashplayer/about/. That works, so flash seems to work.
  10. There is no ‘Click to run Adobe Flash Player’, I suppose because I set it to allow. The very first time I did set both the microphoon an video to allow in flash settings.
  11. As Joshua advized, I opened the developer window, and saw:
    “Cross-origin plugin content from must have a visible size larger than 400 x 300 pixels, or it will be blocked. Invisible content is always blocked.
    /course/1670179/my-daily-words/edit/#l_6288607:1 Cross-origin plugin content from https://d2rhekw5qr4gcj.cloudfront.net/flash/wami.swf must have a visible size larger than 400 x 300 pixels, or it will be blocked. Invisible content is always blocked.”
    and many times “Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/k3k702ZOKiLJc3WVjuplzD0LW-43aMEzIO6XUTLjad8.woff2” That’s because I am using a VPN.
  12. Turned off VPN. Recording didn’t work. Only the ‘visible size larger than’ message appeared. Not the “Slow network” messages.
  13. Tried IE11 and here it works.
    Because both Chrome and Opera didn’t work, it looked like something global. But since IE worked, it doesn’t seem something global. Can’t make sense of it.

Using Windows 10, new computer (Samsung Notebook 9).
Chrome 61.0.3163.100 (Official Build) (64-bit) which is latest. Flash 27.0.0.183

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I hope Joshua could help with this issue. I can still not record audio. Same issue. Tried again: flushing cookies, make sure Flash is allowed, deleted all cookies again and reloaded page with re-login - problem still exists.
@Joshua, do you want me to create a new topic or keep it here?
Thanks for your help in advance.

OK, now I’m really mad. Till today, I managed to record a little using Firefox, one word at a time. Today even that stopped working. I have no way to record my words at all!!! :frowning:

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@memrisematty: please, could give us feedback on this issue? Thank you!

absolutely boring not to habve the chance to upload audio directly and also not having further feedback from memrise.
Next will be to cancel pro-membership :-((
In january upload worked already from Brasil, back to germany and having updated firefox, java and flash nothing works like discribed above a lot of times…
At least I can expect some feedback, isn’t it??

Hello everyone !

I din’t work on my computer until i changed the authorizations on chrome. Here is how it works perfectly now. I hope it will work for you.

bye

07

any updates on this? still not working for me…

I think the only reliable way to record audio at present is to use Firefox. I’ve tried everything on Chrome (including the settings shown further up) but never got it to work. I don’t have any problems in Firefox though.

Added a fix for this here: Audio Recording Fix

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