Using “Learn Advance French-No Typing” course on iPhone, but there is no audio for word pronunciation. “Bubble” sounds work fine. However, pronunciation audio works as expected with website opened in Mozilla.
In the app, the audio symbol is red, and in the green bar along the top of the screen, the audio symbol on the right is crossed off. Not such a huge problem because my pronunciation is fine, but I can’t do exercises where I’m asked to choose the correct answer after hearing the audio clip of the word because the audio clip doesn’t work.
Is this a bug, or do I need to check some settings? I don’t see that I have disabled anything audio-related in the Memrise application itself.
The same thing is happening with the Beginner’s Finnish course, however not all words aren’t working (only most…). On the web version everything works as expected.
I’ve also had the same problem with the “Duolingo Esperanto” custom course for the last week or two. The sound icons are red instead of blue in the iOS app and audio doesn’t play, however in the web app the audio plays fine.
The Beginner’s Finnish Course is still showing the problem. Nowadays audio lessons don’t work correctly on the web app either! Same problem as the others have screenshoted: Not audio is seemingly loaded.
The web app problem ist similar: Options of audio questions don’t get red, but only the correct answer actually plays when clicking on it, making these lessons somewhat nonsensical. Since you can’t see what’s going on in a screenshot I hope this will suffice.
I’m sorry to hear you’re still having issues with this. Could you try logging out and logging back into the app. This usually causes the app to refresh the data it has stored, and could help fixing the issue.
The problem you describe sounds similar to the one I’m having lately with a few of the Spanish courses I’m taking, which I reported in this other topic Audio Bug. I’m only getting it for the ‘3 option’ listening tests (on the web version). Hope they can find a fix soon. (Edit: This particular bug has been fixed today. )
Also, I keep getting an error message for HSK 4 and cannot open it. I tried shutting down my iPad but should I also sign out and sign back in to the app?
Greetings. I have seen incremental improvements in how the audio works across “Learn Advanced French-No Typing” and other non-Memrise created French courses since my original post. I’ll have to use the app a bit more to see if I bump into anything to report.