Hi,
I completed the Italian course no.1 and was nearing completion of course no.2, however a number of the words in both courses have now reset in the app?
It highlights them as if I have not learn them before? Is this an error that anyone else is experiencing?
Thanks,
Jasper
Hi Jasper,
Did you learn them on the Web then went to the App?
I experienced a problem with that sequence (and reported the issue » elsewhere «).
Hi, please log out and back in and your progress should reset to the correct values
I’m sorry for the inconvenience, we were updating our learnables to remove duplicates and that meant reassigning some IDs so it looked like progress was lost temporarily. Your app should have fetched the correct progress but sometimes has problems syncing properly, a logout should fix it.
Thanks all, logging in and out fixed the problem