IpadOs 14 review buttons doesn't work

Hello there. First of all, I like the application but it has been very bad for the last few months. I can not make progress. There is no movement in the clicks “learn new words, fast repeat etc.” that appear on the screen. no problem on pc, but ios too. I will be glad if you arrange it in a short time. I want to continue my membership, but it is a big deficiency that I cannot use it on the phone …

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Hi,

A new release coming out in the app store this week contains a fix that we hope will address this issue. If you still face issues launching sessions after updating to the latest version (3.2.21) when it becomes available, please reach out to us. You can reply to this thread or contact the Support team via https://memrise.zendesk.com/hc/en-us.

Kind regards,
Memrise team

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3.2.21.30121 still doesn’t work, even after reinstall, unfortunately :frowning:

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I have the same problem. It is strange that you have so few messages on this topic. Do you only have 2 users on ios 14? I don’t have your app working! I can’t use it since November. The main learning button at the bottom of the screen (and the grid next to it) are not pressed. A small vibration on the response and nothing else happens! The last update didn’t fix your error? Please tell me what to do? The rent money is paid, time is running out, and the app isn’t working. And you need to learn! !iPhone 11Pro, ios 14,3

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I have the exact same issue. I have an iPhone 8 Plus with iOS 14.3 and review button does not work. When I tried with my old iPhone 6s iOS 14.3 buttons do work over there (same account, same course). And this issue going on for a month for me. And yes I am using the latest version of the app and no it is still not work with iOS 14.4 beta. Seeing a HIGH PRICED MONTHLY PAID APP having this issue for this long is pure comedy for me.

Hi all, apologies for the delay in fixing this. Sadly, as our developers are having issues finding the cause of the problem, this it taking more time than expected.

In the meanwhile, you should be able to launch sessions by doing the following:

  1. On your course, tap on an individual level
  2. Within that level, tap the yellow button with the suggested mode, or the button with 9 dots grid on the right to select another one
  3. Your session will launch as expected

We’ll make sure to update this thread as soon as we have any information about a fix.

Thanks again for your patience.
A.

start a session

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These buttons also not work. There is no way to use iOS app for me.

image

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Maybe this will inspire developers (probably they are aware of changes in iOS14 but if is a slight chance they overlooked it …)

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Thanks for sharing these! Sadly, this isn’t the case

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Hi everyone,

To help our iOS team investigate this further, can you please confirm whether the device(s) this occurs on are jailbroken?

In case you need more info on what this means, see this page.

Looking forward to your responses,
A.

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My devices are currently Ipad 12’9 from 2018 with IPadOs 14.4 and Iphone SE 2020 with iOS 14.4, on both devices Memrise doesn’t work, both weren’t jailbroken

In which programming language the app is writen? it need to be crossplatform so probably not Swift?

No I never used jailbreak

Thanks for letting us know - we’ll keep investigating.

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Is there an update to this problem

I don’t think they really care at all, maybe we should move to another app :confused:

Hopefully not because I practiced my Japanese all quarantine. It really sucks

Yeah this is the most free time I have and I need to learn 3000 words until May, memrise used to help me a lot but now I don’t know wtf should I do, months passed and I’m still waiting for a fix. Pitty me.

I have the same problem since November 2020.

I moved to anki after using memrise for so many years. It’s a pity.

Anki is super expensive on iOS :confused: