Hi @Dinhcanspeak, I’ve corrected the blank in level 26 of this course. Can you test it again now please?
5 Likes
Thank you for your supports!
Unfortunately, this problem has shown up again. Please help me to fix it!
The Japanese course 2 (no script)
Nvm thx for helping memrise.
Hi @Dinhcanspeak, apologies for the slow response. I can see you’ve now completed all of Japanese 2 (no script) so it looks like you were able to ignore the levels on web 
If you keep facing issues, let us know!
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I have the same problem. please help me to fix it
Hello,
I received the same error message “Whoops! Learn New Words couldn’t load” when trying to finish KOREAN level 1. Please help, thanks!
Hi @hannanejamali and @bea5ta, to resolve this issue, please follow the steps on section 1 of this FAQ: https://memrise.zendesk.com/hc/en-us/articles/360015974758-Why-am-I-getting-an-error-when-trying-to-learn-new-words-#h_01F9KAHSSQCSJ1TDZE213BTJN7
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Hi admin, this bug appears too for me, Shin Kanazen Master N2 kanji.
Lesson 48.
Hi @111120. This thread is for an error related to official Memrise courses. Can you please give more details on the bug you see so I can move it to the relevant thread? Many thanks!
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Learn new words is still not loading all week and it is now boring going over the same limited words. The link to resolve this issue is no help at all as there are not the options when you get there to make the suggested changes. Please sort this out soon as learning has been severely hindered now and progress has almost stopped completely if no new words can be learnt.
French 1. You should be able to track the course I am doing through my user name to see what is wrong
Good morning
I am still not able to get new words on my French 1 course. I have started French 2 as it is too frustrating persevering with French 1 with the same words again and again. It is a bit of a big jump as I am not really at that level yet but it is better than not being able to learn anything new on French 1.
Can someone please let me know what is happening and why I cannot get new words when it was working fine till about 10 days ago.
I replied to this email but have not heard back from anyone and it is still not working.
Hi @howard.spencer, apologies for the delay we are a little busier than usual.
I can see that the grammar levels weren’t ignored on your account, so I’ve done this for you. You will see that French 1 is now complete so you can continue with French 2 
Hope this helps!
4 Likes
My Learn New Words in Japanese 0 continues to give me an error. I am almost done with the course but can’t complete it without this fix.
The learn new words facility in Fench level 1 isn’t working
@margaretbroomfield this is a known bug caused by Grammar levels not being on web. I can see that the grammar levels weren’t ignored on your account, so I’ve done this for you. You will see that French 1 is now complete so you can continue with French 2 Hope this helps!
4 Likes
Brillant, thank you.
Best wishes,
Margaret
Sorry to be a nuisance but although it says that level 1 is complete, it isn’t giving me access to level 2.
Margaret