Feedback on Patch Notes

Yeah I saw it this morning and I had to keep myself from uninstalling. It only gets worse.

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@MemriseSupport @kevin5284

Seriously, why are you refusing to make release notes? Other developers do it willingly. People are interested in what’s going on and you are trying to be funny in the store. Why? It would be great to see which way Memrise is going, what has been fixed and what is not. Otherwise, it’s just another failed opportunity to communicate with users.

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Professional companies write good release notes.

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well said…

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I had to show my son the latest iOS Memrise release notes that were so miserable compared with the Microsoft Onenote release notes from about the same time.

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Ehm. I think that the latest patch note is a way too much. Talking about stripping to pants (“UK” pants, mind you).

Sigh. We are not teenagers or Beavis and Butthead.

(I haven’t updated the android app since just before the redesign, but this is another story).

P.S.

“Мы исправили несколько ошибок и улучшили производительность. На самом деле, наше приложение ещё никогда не было настолько прекрасным. Можно раздеть его до трусов, и везде будет сплошная красота. Любуйтесь, нам стесняться нечего.”

Facepalm.

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Whilst I can appreciate the humour and creativity that goes into coming up with the patch notes, I don’t think it is the time and place to be doing it especially when there has been a huge design change and a negative backlash. Communication is important more than ever.

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Some changes were recently made in the Android app:

  • words answered incorrectly during speed reviews are now appearing in classic review sessions on the next day.

  • If I’m not mistaken, appearance algorithm of the proposed flash cards has been changed. I mean those four or six cards from which to choose the correct one.

At the moment both changes seem like the good ones, especially the first one, which is a very logical step.

The question is: why there’s no any relevant information about what is happening? How could you know that you are doing the right thing, if there’s no feedback and you are concealing everything? This secrecy around Memrise is mind-boggling.

I’m pretty sure you have internal fix list, so it wouldn’t take much time to copypaste it somewhere.

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Professional companies list new features and important bug fixes in their release notes.

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The question is still the same: how come you have time for this, but not for actual release notes?

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Wow, that’s really … :dizzy_face:

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Where is this minimal and not very relevant information?

Perhaps it’s on the App store?

I always read the release notes (► MemRise Announcements ◄) with interest, but can’t remember seeing that.

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Yes, looks like it. They did similar jokes in the Google Play store. This is how it looks now:

What’s New

Bug fixes? Sure, there you go!
App improvements? Voilà, don’t mention it!
Cheeseburger with a side of fries? Err…

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What’s so very much fascinating about this is the fact that Memrise obviously even invests the time to translate this utter nonsense into all app languages!

@edcooke: how about sharing your insights to help us mere mortals understand as to what this might be about? There sure has to be something pretty clever … unless you simply like wasting money & resources!

Hi, On the Apple App store we automatically cycle through a handful of pre-written messages, the one posted above is one of them. Whereas on Android we have a fixed message which you’re familiar with.
Please rest assured we are not spending time writing such things each week.

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Thanks for clarifying! May I ask why you don’t simply keep the text to the relevant bits? I don’t see why you would want to do it the way you do. I know that learning is easier when it’s fun, but a bit of sobriety - where appropriate - wouldn’t harm either (just my 2c!).

You spend your time writing them, while making actual release notes would not hurt you. And to be honest, I don’t think these messages are funny in any way.

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Sorry I should have been more clear. We wrote 4 messages months ago and they are cycled through automatically. Absolutely nobody is manually putting effort in each week.
More generally, the reason we can’t put detailed release notes up every week is that there is no single release experience. Like most apps we roll out changes gradually, testing them perhaps just on new users, or a single course and then rolling them out to all users. So we struggle to make a comprehensive list of changes that is true for all people. And as Olaf mentioned they also need translating to over 20 languages so it can be a lot of work.

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Interesting, how others are doing it? Must have some superpowers. By the way, nobody asked you to translate them into 20 languages. English would be enough.

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Since they have official courses of different source languages with the target language being English, it’s reasonable of them to do the translations.