Course learners count wrong value

Is it worth merging the threads to concentrate the discussion?

Yes, probably, but I got into trouble doing that once before. It was argued then that there were subtle differences between the subjects of the two threads. The same could be argued here. This one began with a question about the difference between the number of learners shown on the course leaderboard and those shown on the course index. The other thread leads on the topic of learner numbers on the course index not updating.

There is now some cross-over between the two threads but, I am reluctant to get my fingers burned again. That’s why I just added my earlier note.

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Obviously Memrise has no interest in correcting this problem. What is it now, four months or five? Or six? No change whatsoever and no feedback. Is anyone at Memrise bothering to read this thread?

Hi @Joshua,

I know there are more important issues running right now but, when you have time, could you take a look at the course learners counter which seems to be doing strange things today.

As you know from this topic and earlier posts in Number of learners stuck, I monitor the number of learners taking the courses I created or contribute to. Even allowing for ‘catching up’ following no movement in the counters over the previous 4 or 5 days, some of the numbers showing today have increased significantly even though the course leaderboards don’t bear this out.

One course, for example, increased from 1654 (which had been the figure for several weeks) to 2182, even though the weekly course leaderboard is showing 42 (ie no spike). Another one, increased from 91 (also the figure for many weeks) to 100, even though the leaderboard only shows 2 people have worked on the course so far this week. There are similar changes in a couple of other courses, and one that increased from 8538 to 8578 overnight.

Is this the result of some wider-ranging catching-up work or just a bug?

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Hi, we rolled out a fix yesterday for the incorrect number of learners in a course.

Previously, the task to update the number of learners was not functioning correctly. The correct value should now be displayed, you may notice a huge jump due to this not being updated for several weeks or months.

If your number of learners hasn’t increased, please use the solution provided by Hydroptere, which will manually update the number of learners in your course.

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Thanks @Joshua!