If you have found an issue using the Memrise website and would like to report it, please read our guidelines first.
Many times, unexpected behaviour is mistaken for a broken or nonfunctional feature. Before submitting a bug report, please do use the Search feature to see if threads about the issue you are experiencing already exist.
We are enforcing a strict bug reporting policy, which means that if your report doesn’t meet the criteria, it will be ignored or removed.
Please note:
Only technical issues are to be reported. Any Content issues should be reported in their corresponding forums.
Your report must include
Your Memrise Username
Device and Browser used when experiencing the issue. If you experience the issue on more than one platform, provide details of all of them.
Date of first occurrence
Frequency of occurrence
Description of steps to reproduce the issue
If possible, please also include
Screenshots and/or videos of the problem
DISCLAIMER:
Individual reports will only receive a reply if our Technical team requires more information.
If you do not receive a reply, we are most likely already aware and working on the issue you reported.
In the event of a critical issue, a status report will be announced to the community via this forum category.
