Android bugs

Can’t tell - it hasn’t happened on my cell/mobile, but then again I’m using it only every now and then.

FWIW, I just went ahead and cleared the cache and all data on my tablet. After restarting the app and changing all settings to what they were before (identical on mobile and tablet) the app still behaved the same. Both devices are on 2021.9.8.0.

Thanks for the additional information :slightly_smiling_face: All issues have now been logged and are being investigated.

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@MemriseSupport
Another error I have seen infrequently in the past and just now is after selecting a new course the lesson type selector button is missing (i.e. the 9 dots). sellecting the course again does not fix it.
I had to exit the app and run it again to fix. see attached before and after screens.


Thanks for raising this, @LarBoylan. Can you please confirm which device you are using, which OS and which version of Memrise?
Also letting you know that we have now issued a fix for this in the latest release.

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Thanks @MemriseSupport
version 2021.9.14.0
Samsung galaxy tab A (2016)
android 8.1.0

Lar

Thanks.
I just installed the latest version and the speed review is now showing the name of the user generated courses again on the loading screen.

Lar

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@James_Gibson44f6a959 - here you go. Sorry, took me a while to install the latest version, screenshot things, revert to older version, and get the screenshots here. Still, better late than not…

Sequence: Click into text entry field, so that on-screen keyboard appears. Type answer.

Click on Next

Click on Enter (bottom right):

Click on Enter again (yes, twice, every single time):

Click on Done:


And hey presto, Memrise accepts the input, and moves on to the next question.

Memrise app - latest on app store (sorry, didn’t write version number down)
Honor 10 Lite, Model HRY-LX1
Android version 9.1.0.262
Smart Keyboard Pro 4.24.0

Same thing happens if I switch to the default system keyboard (Microsoft SwiftKey Keyboard 7.8.4.5). Happy to send you another series of screenshots, but they show exactly the same behaviour so I won’t spam here unless you need them too.
Issue confirmed on two separate installs, and (I suspect) on two slightly different versions of Memrise.

Both keyboards perform without any issues with other apps.
Both keyboards perform without any issues with older Memrise versions.

@mthierst Thank you very much for the info, we have now managed to replicate it.
We won’t have a fix in this week’s release as it’s already started going out. But it’s been marked as ‘to fix’ for the next one.
From our quick check the issue seems to occur if you have the ‘auto-detect’ learning setting turned off so you have to manually submit answers, you may prefer to enable the setting until we can get the fix out.

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A post was split to a new topic: App doesn’t open on the last learned level

@Olaf.Rabbachin

Do you see this screen in the official courses? Another silent update?

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Hi @Hombre_sin_nombre you’ve just beaten us to the punch :grinning: We were waiting for the rollout of the new version to reach all users. You can see the update here.

The only problem is that I have not updated my app for months.

Is there a way to completely avoid this screen?

The android app has been very slow at times over the past few weeks. That is, starting the app can sometimes take like 30s. Scrolling quickly through (down) the course list (i. e. swiping up quickly) results in choppy movements of the list.

Getting into your settings can take forever (I usually restart 1-2 times, but they seems to appear after a minute or so if you care to wait), accessing someone’s profile on a leaderboard seems to not work at times, etc.

Note that all of these happen intermittently. Any pointers, @MemriseSupport?

1 Like

You forced me to install the latest version of the app, and I don’t like this fact. And I wasn’t surprised in the least that you still have a bug reported to you about three years ago.

After installation if you are changing predetermined settings your app is automatically switching from 10 to 7 words in the learning sessions. You should do this several times, so the app would remember it.

Also, in the dark mode a dropout menu on the points page with history, week, month choice is white on white.

Wow, I haven’t seen that bug in a long time - I often switch between learning 3 and 5 words and my setting always persisted between sessions. I never use 7 or 10 words though as that proved to be buggy when doing two consecutive learning sessions, i.e. you didn’t learn 10 words completely after two sessions.

It only happens with 7 words sessions, when a level has 7, 17, 27 words and so on. Then you’ll have four rounds for the final 7 words. But with 3 and 5 words you are also dividing your session into too many parts, ain’t you?

I suppose you’re right. In fact this seems to be exactly what I listed as bug #25 and described in detail in the posting below (see the last paragraph there):

But in addition to that I encountered an additional/different problem when learning 10 words (always provided that there is at least the given count of unlearned word on a given level) in two consecutive sessions.
However, I can’t safely state as to whether that bug still exists or not as I have been avoiding learning sessions with 10-words ever since because it left me with partially learned items …

Yes, with 7 words your session consists of four parts ending with 2 words.

I don’t know about 10 words session bugs, never noticed anything strange.

But maybe you are talking about official courses, where they reduced learning rounds depending on difficulty. Some words were taking 3-4 rounds, others were taking 6 as usual. Not sure if this algorithm still exists, been far from official courses lately.

Interesting - presently, I’m only learning two official Memrise courses - DE-TR and DE-RU. In both courses, I haven’t seen anything but 2 sessions with 3 iterations before an item is fully learned.
In the past I had actually seen that some items were learned “prematurely”, but not for the at least a year or so.

Here is one thing @James_g_memrise

Sometimes you have to check translations in official or user created course, because there are many mistakes in them. At the moment I’m going through one of the official courses and I can’t copy a word from the app. You made it impossible to copy, though on a phone it’s easier to copy than to type, I hope you understand why.

I remember that when you did it for the first time someone coplained about it and then you reversed your decision. But now you did it again.

It’s so tiresome that your team is doing everything to make it difficult even in things which are so simple. I don’t understant how after all those years you are so far away from your users and don’t have a clue about how to make your app better.

You just giving an impression to your investors that you are busy by repainting blue buttons into red and red buttons into blue. What a waste of time and resources.