Android bugs

Excellent list and I concur on all of them!!!

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I’ve just added #16 to the list (audio sometimes not playing during review).

@MemriseSupport, @MemriseMatty, @Joshua: does it even make sense to update the bug-list? I assume that you guys are working on Decks and, possibly, a major/fundamental change to the app in general.

FWIW, with the updates introduced after the last several months, the only new feature I’ve seen was the new video layout. The only fix I’ve seen was where a mem’s author was corrected (a HTML/XML tag was obviously missing). Other than that it seems that every update (there were at least two over the last few days) only introduces new problems which really is a shame.

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Hi @Olaf.Rabbachin - I’m tagging our QA Lead @JBorrego who can hopefully shed some light on these bugs.

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Cheers, Matty!

Speed review bug: sometimes if you making a mistake/running out of time during speed review session, then you are jumping through the following word straight to the one after that (say, mistake is on a word number 5 and instead of 6 you are going to a word number 7). Subsequently emerging another bug, because you have 101 words in such speed review session, but not 100.

New app version, new problems.
@MemriseMatty, @MemriseSupport, @Joshua: it seems that you have missed to provide an image for the menu icon (three horizontal lines) in your new layout. See item #17 in the original posting (just added).

Also, the device’s keyboard will always be turned off between questions. That’s a very nasty one as I use the keyboard all the time, now I have to always tap the keyboard icon on the top to bring the device keyboard up, this is more than another simple nuisance but a major PITA! (See #18).

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Hey thanks for the tag.

Regarding #17, you’ll now have to tap on the flag next to the title of the course you’re learning to open the list of languages you are enrolled in.

About #18, I’m not quite sure if this change was intention or not. Would it be possible to send in a recording so I can send this to the QA team for further investigation?

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So was this change intentional? Because often tapping the flag gets you to that course homepage instead of to the courses list.

Yeah, this is an intentional change.

You can still access that screen by tapping the course title.

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Hi @Joshua,

Thanks for the replies on #17. As discussed in other threads, some of us are finding that tapping on the course icon or swiping right from it doesn’t always call up our course list. It can often take several attempts over several minutes for it to work, which can be time-consuming and frustrating. Is there anyway this can be made more intuitive? Also, the “Help” section needs updating to reflect the change, please.

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Sure. I’ve recorded a little video that illustrates the problem (100% reproducible), but can’t seem to share insert it here (at least not from my tablet). I’ll try sending it on Monday when I’m back in my office.

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A post was merged into an existing topic: Problem navigating to my “Home” page of courses (on the Android App)

The majority of my courses of Memrise (japanese, french and italian) have the wrong review count in the app and the browser and it’s SO annoying. it will show that reviews are to be done but in reality you are finished. The review count is off, for example it shows 10 reviews, will stop after 7 and will always show you “3” - you can never get it to zero. Please fix it :frowning: I kknow other users that have that issue as well

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OK. What led me to think that this is a bug is the fact that, in the leaderboards, the week/month/all time button on the top right is not correctly right-aligned. Instead, there is a large gap. In earlier versions, the menu button (three vertical lines) was on the far right.

This is strange.

I had a look at one of my course which had 200 words due to review and reviewed them all. I compared both website and the application and they both show zero words due to review.

Here’s a screenshot of a course which has 3 words due to review in level 3.

Do you have the icon shown in the first screenshot on your home page?

Also can you check each levels and see if there are words due to review. You can do this by looking at flower located next to the word inside the level. The light petals mean the word is due for review and the dark means it’s not.

Here is another screenshot after review.

Here is the review count going down by 3 on Android.

Here is the review count going down by 3 on the website.



Can you also do these same steps with the problematic course to see whether the issue is with Android or Web.

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Are these wrong counts in the official courses by Memrise? If I understand you correctly, it seems like you can not review grammar lessons. The reason is that there’s no review option for them yet, but numbers for review are showing up.

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Hi at all, sorry I’ll add picture for the problem.

See here for example the official Memrise course for French 3 and French 4

Screenshot_20190415-154039|236x500

According to the overview French 3 should have 3 reviews open ( I have no grammar topics left)

However upon Detail I get this view with “Zero” open reviews. If I Start the reviews I would start a Set of random words that would not be up for Review now and It doesn’t reduce the Review count. So technically I have Zero reviews to do, yet it shows 3.

If I Do the same with French 4 which should have 1 Review it shows this one review

This is correct.
.

I have courses which even have the Review count up to 15 but actually there are nö reviews to do :frowning:

It happens here :
Japanese 0, Japanese 1, Japanese 2, Japanese 3. French 1-3 (4 and 5 are okay and go down to Zero). Italian 1.

It drives me nuts because it always shows more reviews than I have (for example when the view shows 6 and the second screen shows 3, it will automatically stop my review after these 3 words)

The same in the Browser Version and my friend has the same issue. We use different Devices and to be honest I assume everyone here has this issue and It was Just not solved until now…

As I said before, most likely it’s because of the grammar lessons which are not accessible for reviews. I have this issue in some of the offical courses, too. Take a look at this comment, it’s about the same problem.

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Thank you for the input - It is strange however as the grammar for French 3, 4 and 5 are exactly the same (same courses to be done, or rather everything finished. ) - yet I have the problem only in one of these course (number 3). Is this solvable or do I have to live with this? :frowning:

Ah, I think I understand the issue now.

Thanks @Hombre_sin_nombre for pointing out that thread, it seems this is the exact same issue and thanks @Akiho for the screenshots.

I noticed in your first screenshot you have “Grammar” in the mode selector which isn’t present in French 4.

The first screenshot is French 1 and the second is French 4.

French 4 has a different type of “Grammar” which is called “Grammarbot” which is located at the bottom left of the screen.

It is possible the issue only exists in French 1 and other courses which contains “Grammar” because the review is unavailable. These words or phrases you learned in the Grammar are due for review however the functionality isn’t available yet.

I believe this might be the issue.

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